We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ramada Biltmore West – reviews, photos

2.5 of 5
275 Smokey Park Highway, Asheville, NC 28806-1140
Hotel amenities
Ramada Biltmore West
Ranked #55 of 58 hotels in Asheville
2.5 of 5 stars 93 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

93 reviews from our community

What travellers say about this hotel
  • Hot tub(5)
  • Very nice(3)
  • Free breakfast(3)
Traveller rating
    7
    13
    18
    22
    33
Only show reviews for Family (34) | Couples (28) | Business (10)
Date Rating
Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Weekend stay”
3 of 5 stars Reviewed 26 September 2011

The staff of the motel was very friendly.

My reservation was not in the clerk's computer and it was a good thing I had my reservation confirmation copy with me or I wouldn't have gottenthe quoted rate.

My bed was very comfortable. There needs to be better placement and more electrical outlets in the rooms. I carry a ventolator and a CPAP machine with me as well as a phone charger and again, it was a good thing I had an extension cord with me. Still, I didn't like having to bend over the beaureau to plug in my devices.

The morning buffet breakfast food was delicious and well presented.

The hot tub was out of order and the desk clerk said it might be 4 months before it would be fixed. Say What? ?

Room Tip: ask for inside room.
See more room tips
  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Free P about Ramada Biltmore West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asheville, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Overall just bad”
1 of 5 stars Reviewed 25 September 2011 via mobile
1
person found this review helpful

This hotel is not good at all! When my boyfriend and I first checked in the lady at the front quoted him$79. Well there was a gentleman next to us that she quoted inside rooms at $79 and $71 outside . Our $79 quote was for a outside room only!! Then my boyfriend is suppose to get a 10% goverment discount and that did not happen. She said she put it on there but it wasn't. Finally get in the room and someone had already been in that room. Sheets were all messed up. Called the front desk to tell them and according to her there were no more king size beds avaiable. So we asked for some clean bedding and about a hour later they bring it to us. Then, we had to change our own bedding. That really upset me. Also, the comforter had a stain on it, carpet was nasty, and the tv was ready to give out. Notified the front desk of all the problems and they did not care. Oh well attitude!! So if you want to stay at a nasty and we don't care attitude hotel this ones for you. Oh, and don't forget you will have to do your own housekeeping.

  • Stayed September 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Angela75NC for Asheville
Ask Angela75NC about Ramada Biltmore West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Asheville hotels

BEST WESTERN of Asheville Biltmore East
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d75555?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Residences at Biltmore
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d652687?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Brookstone Lodge
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1413788?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Grove Park Inn Resort & Spa
4 of 5 stars
Show Prices ABS:HotelCheckRates-d93940?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Grand Bohemian Hotel Asheville, Autograph Collection
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1163561?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Denton, North Carolina
1 review
“Pleasant stay”
3 of 5 stars Reviewed 12 September 2011

The front desk staff ( Hannah & Liz ) where professional and pleasant . The front desk to the housekeeper all are wonderful. The bed with all the fluffy pillows was really nice. . Got a great night sleep and noise level was quiet. The room was a great price for the stay. The lobby was nice, the pool was great .Also a play area for kids. There is an IHOP attached to the motel that offers 25% off for motel guests or if you prefer , a free continental breakfast. Sure there were little things, ( it is an older motel) but if you go just looking for a nice comfortable place to stay at a reasonable price with a nice pool and good staff, this is your place! Don't worry about the negative reviews, Well worth your money and I will definitely come back again.

  • Stayed September 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Joe S about Ramada Biltmore West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsport, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“nasty , avoid this one !!!!!!”
1 of 5 stars Reviewed 29 August 2011
1
person found this review helpful

we stayed over the weekend , a big disappointment the room looked nothing like the photo,s on the internet, the room smelled. the room was un clean. spider web behind the door, cob web behind the door. the beds made us itch . my wife found a cigar but in the sheets !!! the bath door looked like someone tried to punch a hole in it. the room needed painting. the carpet felt nasty. i will never stay at another ramada again ! my wife and i have been apling cream in case it was ITCH MITES in the bedding. AVOID THIS DUMP !!!!!!!!!!!!

  • Stayed August 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes
Ask doug c about Ramada Biltmore West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conover, North Carolina
Senior Contributor
32 reviews 32 reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
“Best place through the week in the Asheville area for the budget minded.”
3 of 5 stars Reviewed 20 August 2011 via mobile
1
person found this review helpful

I've literally been staying here on business for weeks on end for five or six years now and dont plan to change anytime soon. Heres the skinny, the hotel used to be a best western until a few years ago until a new owner bought them out and I will say that since then the hotel has started to decline. They years ago had a sales mngr that worked hard on tour bus trips to biltmore and cherokee and servicing conventions. Since it became a ramada this doesnt seem to be happening and I honestly dont think the hotel can afford to keep it to its glory of days old. Here are the problems. The hot tub does need repair its a bit rediculous why it hasnt happened yet. The night watchman doesnt watch anything except for the lobby television so people that arent staying there are always in the pool. The handyman worries more about working on his broken down cars then taking care of the rooms and the motel managment really needs to address these issues. A lot of the staff are foriegnors who live there and really dont seem qualified for maintenance on a property this size so I assume they come cheap. Now for the good the mattresses were changed when it became a ramada so they are pretty new. The room cleaning staff is bar none five star excellent! If the hotel would find maintence staff as good the place would shine again. The breakfast is still IHOP only now its brought over and not cooked to order. For dinner applebees is in the parking lot so you can walk from your room to a rest. and bar. The front staff is friendly and will do whatever they can to help. The property is safe and you cant beat the price. I really think its a diamond in the rough jus needs better management and a little tlc.

  • Stayed July 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask cjournigan about Ramada Biltmore West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Ramada Biltmore West also viewed

Country Inn & Suites Asheville West
4.5 of 5 stars 254 Reviews
Asheville, North Carolina Mountains
Show Prices ABS:HotelCheckRates-d1486006?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Ramada Inn Asheville
3 of 5 stars 138 Reviews
Asheville, North Carolina Mountains
Show Prices ABS:HotelCheckRates-d93896?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Days Inn Biltmore East
4 of 5 stars 145 Reviews
Asheville, North Carolina Mountains
Show Prices ABS:HotelCheckRates-d553890?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 58 hotels in Asheville, ranked by popularity »

Been to Ramada Biltmore West? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Ramada Biltmore West

  • Ramada Hotel Biltmore West
  • Ramada Hotel Asheville
  • Asheville Ramada
Address: 275 Smokey Park Highway, Asheville, NC 28806-1140
Price range (per night):* INR3,579 - 5,424

Owners: What's your side of the story?

If you own or manage Ramada Biltmore West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Ramada Biltmore West
Show the lowest price for this hotel (from our partners)
Show Prices