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Residence Inn Asheville Biltmore – reviews, photos

3.0 of 5
701 Biltmore Avenue, Asheville, NC 28803
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Residence Inn Asheville Biltmore
Residence Inn Asheville Biltmore
Residence Inn Asheville Biltmore
Residence Inn Asheville Biltmore
Residence Inn Asheville Biltmore
Residence Inn Asheville Biltmore
Ranked #29 of 58 hotels in Asheville
4.0 of 5 stars 113 Reviews
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113 reviews from our community

What travellers say about this hotel
  • Very clean(6)
  • Good location(4)
  • Downtown area(4)
  • Air conditioner(4)
  • Full kitchen(3)
  • Front desk staff(3)
Traveller rating
    48
    31
    19
    12
    3
Only show reviews for Family (32) | Couples (35) | Business (21)
Date Rating
Miami, Florida
Top Contributor
166 reviews 166 reviews
Reviews in 74 cities Reviews in 74 cities
107 helpful votes 107 helpful votes
“THIRD YEAR IN A ROW I HAVE STAYED HERE”
5 of 5 stars Reviewed 8 November 2011
2
people found this review helpful

This is the third year in a row I have stayed here for a couple weeks during October. My previous review says it all; it's a great place - clean, roomy, all the comforts of home! The staff is so friendly, rooms are spotless and well-equipped, and the location is perfect. The location is only a little more than a mile from downtown, and you don't have that hassle of crowds and parking like you would any closer to downtown.

I can't say much more than I did in my first review. I stayed in 2 other Marriott properties this trip, and this one will always be my favorite (the others were good too, but I like this the best).

Oh, when I got here, the first few days the Internet was super-speedy - really good. One day I noticed it was sluggish; neither of my devices were working properly. I called downstairs and "Amanda" helped me. She is SO nice. She said she would call the Internet provider and have them reset it or something (I didn't really understand). Within 5 minutes, Amanda called me back and said it should be fixed in about 5 more minutes. It sure was -- it was fast again! I appreciate her help, and all the pleasant and friendly staff.

When my travels bring me to Asheville, I will always stay here.

Room Tip: I like the 3rd floor, but that's just me. All the rooms are fine as far as I am concerned.
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  • Stayed November 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Knoxville, Tennessee
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
“Ready for some updates”
3 of 5 stars Reviewed 4 November 2011

This hotel was clean and the bedding was nice, but the overall condition of the hotel needs some love.

We had 2 rooms, one 2 bedroom suite and 1 one bedroom suite for 3 nights. They were both clean with fully equipped kitchens. The bathrooms were an issue, trouble regulating the hot/cold and one of the commodes ran constantly. The pull out sleeper couches need replacing.

Please note that the hotel was clean and if necessary we would stay again.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Clean and Roomy...”
4 of 5 stars Reviewed 31 October 2011
2
people found this review helpful

I typically stay at a different hotel when I visit Asheville. But this time I decided to try the Residence Inn. I was not dissapointed. Check-in was a breeze. The king-bed room was large and very clean. The bed was absolutely wonderful and I slept better than I did in a long time. On Wednesday night, there was a free BBQ where hamburgers, hot dogs, chips, brownies and pasta salad for all guests. The hotel offers free food of different types most nights. A free breakfast every morning and hot coffee was available all night long which was great since I had to work thru the night during my stay. Also, this hotel's proximity to all the restaurants and clubs in Asheville made it easy to get to where I wanted to go. I was very pleased with the service and my complete stay.

Room Tip: Always get a room on a higher floor away from the elevator.
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  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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lcoop3980, Public Relations Manager at Residence Inn Asheville Biltmore, responded to this review
4 November 2011
Thank you so much for choosing to stay at the Residence Inn Biltmore during your recent trip to Asheville! We are so glad that you had a wonderful experience and that your stay was comfortable. Please consider staying with us again the next time you visit Asheville!
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Orlando, FL
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Much better than expected”
5 of 5 stars Reviewed 27 October 2011

We just arrived home from a week's stay at this Residence Inn. Because of some of the bad reviews I had read, I had also booked a room at another hotel in Asheville just in case. When we arrived, I asked to see our room before checking in. The room was "clean as a whistle" and very nice and spacious, so I cancelled our other reservations immediately. I don't know why people are writing these unfavorable reviews as we were completely satisfied with our stay. The breakfast they served was most adequate and the man (I didn't get his name) who was in charge of it did a fabulous job keeping everything well-stocked. We have stayed at this hotel before as we like the surrounding area, lots of restaurants and shops. We plan to stay again when we visit Asheville again next fall.l

Room Tip: We had a pretty view of trees outside our window on the third floor in the back.
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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lcoop3980, Public Relations Manager at Residence Inn Asheville Biltmore, responded to this review
4 November 2011
Thank you so much for taking the time to post a review regarding your recent stay at the Residence Inn Biltmore! We appreciate your kinds words and are so glad your visit with us was a memorable one. We can't wait to have you stay again next fall!
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Georgia
Top Contributor
214 reviews 214 reviews
Reviews in 78 cities Reviews in 78 cities
213 helpful votes 213 helpful votes
“Very nice stay”
5 of 5 stars Reviewed 23 October 2011
2
people found this review helpful

I stayed here for business with a colleague in a two bedroom suite. The common area was very spacious with plenty of room for us both to work. We arrived early and were allowed to check-in to our room. After working for a few hours we went downstairs to check out the manager's reception. We were not expecting much, but there was so much food that we decided that would be our supper. We made plates that we took back to our rooms. They served chili with nachos and an assortment of salads.
The beds were very comfortable.
The next morning we had breakfast downstairs--very nice breakfast with a variety of hot items. I prepared a plate and returned to the room to make coffee and eat. The breakfast area so crowded there was no place to eat and even though it was still within the timeframe advertised for breakfast the coffee pots were empty and so was the oatmeal crockpot.
Check-out was easy and the reception staff was very friendly and helpful in giving directions and answering questions.
I would stay here again. The price of the two bedroom suite was less expensive than two rooms at any other area property. I would think this would be a great spot for a family trip or girls' trip.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Residence Inn Asheville Biltmore

  • Residence Inn Asheville
  • Asheville Residence Inn
Address: 701 Biltmore Avenue, Asheville, NC 28803
Price range (per night):* INR8,682 - 12,826

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