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Days Inn Asheville Mall – reviews, photos

2.0 of 5
201 Tunnel Road, Asheville, NC 28805
Hotel amenities
Days Inn Asheville Mall
Days Inn Asheville Mall
Days Inn Asheville Mall
Days Inn Asheville Mall
Days Inn Asheville Mall
Days Inn Asheville Mall
Ranked #47 of 58 hotels in Asheville
3.0 of 5 stars 100 Reviews
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100 reviews from our community

    Trip type
Traveller rating
    13
    37
    22
    11
    17
Date Rating
Roanoke, VA
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Our go-to Asheville hotel has seen better days”
3 of 5 stars Reviewed 2 February 2012

We stay here every single time we come to the Asheville area...with our AAA discount the rate is hard to beat for a decent hotel stay. I've reviewed this hotel before ("Great bang for your buck!" back in December of 2008) but I've got to say, I've got conflicting feelings about our most recent stay. We were here for one night (1/31-2/1) and stayed on in Room 105. The room seemed to have had some "rennovations" done but they were VERY poorly done. Terra Cotta paint slapped all over the place in the bathroom and sink areas where new tile had been laid, the wall in the bathroom was two different shades of white depending on where you looked (yet the room STILL needed a new paint job), paint was missing and chipped in various spots, etc etc. If I were a first time visitor I would be extremely put off by the appearance. Sure it was newly rennovated but because the quality was so poor it might as well have been old and run-down because that's the sense you got anyway.

One of the main reasons we always stay here is for their fantastic free breakfast buffet. It's always been phenomenal. I was extrememly dissapointed to see they had a Mexican-themed buffet for our stay (what the heck kind of breakfast is Mexican food?!). It amounted to some far-too-spicy eggs with chorrizo sausage mixed in and some strange thing that can best be described as saturated tortilla chips with a quarter inch of cheese slapped on top. Completely unappetizing (there were a few other Mexican items....pinto beans, maybe one or two other items that I passed up). I did my best to scrounge up more familar, better tasting "american" options from the buffet...but all-in-all I'd say this was a serious downgrade from one of the most attractive selling points of the hotel.

Will have to seriously consider if this is where we'll be staying on future trips to the area...there are many other comparable hotels worth trying. Wish I had a chance to bring it up to management at the time, but we were in town for a funeral this time and in a rush to leave.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ashland, Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Great place”
5 of 5 stars Reviewed 28 January 2012

I stayed here while in town for The Christmas Jam last year. Great location, the breakfast buffet is awesome. Will stay here again when I make the return trip this year.

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mianus, Connecticut, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“WONDERFUL!!!”
5 of 5 stars Reviewed 14 December 2011
1
person found this review helpful

We were here for 2 days and we LOVED it!! The room was nice, nicely updated, clean, and comfortable! The staff was friendly and willing to help with the million questions I asked and never seemed to be bothered by them. The location was good too, we had stayed in a MUCH higher priced hotel in downtown a few years ago, and I felt very unsafe there! Not here, I felt I could go to my car and not be mugged!
The breakfast was AMAZING!!! I have NEVER had one like that in any other hotel we have stayed at, including the high priced one mentioned earlier, heck, they didn't even have breakfast (unless you wanted to pay out the butt for it!) I'm talking bacon, eggs, sausage, bisquits gravy, assortment of fruit and yogurt, bagels, 4 or 5 different kinds of pancakes, cereal, milk, hot cocoa, cappuccino, coffee, orange AND apple juice!!
Needless to say, breakfast REALLY impressed us!! Which made it even BETTER!!!
That said, if you stay anywhere else in Asheville, you're nuts!!! :)

P.S.... they also have Biltmore tickets for sale, they are only aduly tickets, but they turned out to be 2 day tickets, if you have a child under 16 you are better off to get the kids ones at Biltmore and pay $5 to upgrade it to a 2 day!

Room Tip: Some of the rooms had carpet and others had laminate, so if you have a preference, you could probabl...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syracuse, NY
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
“Great Rate Good Room”
4 of 5 stars Reviewed 29 November 2011

My wife and I stayed here for 5 nights attending our sons wedding. Room is adequate but not great, rate is great so good value. Breakfast is the best I've seen for free. Lots to choose from and good quality. Close to downtown. Bigger rooms available for a small upcharge. Only negative was a noisy heater. Hope they are not all like ours. Would definetly stay here again.

Room Tip: If you want a slightly bigger room the upcharge I think was only $20.00 Well worth it.
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin Dewyea, Manager at Days Inn Asheville Mall, responded to this review
5 December 2011
Hello,

We are glad you enjoyed your stay at Days Inn Asheville Mall. We value the feedback we get from our guests and strive to improve upon your experience on your return trip through the Asheville area. We've hosted a fair amount of weddings over the fall/winter and hope to continue that trend into next year. Come see us again on your next trip!
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Raleigh
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great place to stay!”
5 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

An awesome hotel room for the price and a great place to stay! The breakfast buffet is every bit as good described in previous reviews. I was shocked at the variety as well as quality. The staff is extremely helpful, friendly and ready to assist. The hotel is a close drive to downtown and the Biltmore. We will definitely stay here again when visiting Asheville!

Room Tip: Rooms in the back of the property are extremely quiet.
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Justin Dewyea, Manager at Days Inn Asheville Mall, responded to this review
5 December 2011
Hello,

Thanks for positive feedback! We always try to do our best with the free breakfast buffet offered at our location and comments like yours only solidifies our efforts. Also, being in an industry where there is a fair amount of turnover in crew, we are delighted to hear your glowing reviews of our hotel staff. Please keep us in mind during your next trip to Western North Carolina!
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Additional Information about Days Inn Asheville Mall

  • Days Inn Asheville
  • Asheville Days Inn
Address: 201 Tunnel Road, Asheville, NC 28805
Price range (per night):* INR3,249 - 6,161

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