I have wanted to do a balloon ride for some time and with some persuasion, convinced my husband to do this with me. He was resluctant at first because he has a fear of heights, but he ended up enjoying it very much. I chose this company for a few reasons 1. the promptness and professionalism when returning my phone call 2. the web site was very informative and was able to answer my questions and 3. company does not charge you up front and then only issue a credit note if the flight is cancelled. Many of the companies I called would only issue a credit for future use and not a refund, as we were in Asheville on vacation from Nova Scotia, the chances of us getting back was not likely and this is not a small amount of money we are talking about.
The meeting place is very easy to find, the preliminary safety information easy to understand. The team asked if anyone wanted to help with the balloon set up and my husband volunteered. The team are happy to answer questions and are very friendly and knowledgeable. We were in the air for about 40 minutes and then the winds changes, so we came in for the landing. We landed on a road near the high school and the "chase team" was right there to assist with the landing. There is no actual sense of motion, just floating, so you do not need to worry about motion sickness. The views are amazing, be sure to bring a camera or video camera. Wear sturdy shoes, jeans and a sweater. A reasonable amount of agility is needed to climb in and out of the basket and you must be able to stand for about an hour. Also, there is access to bathrooms at the meeting point only, so there will be about 2 hours without facilities (not a problem for most, but good to know just in case). The entire adventure from meeting to drop off was just over 3 hours. We thoroughly enjoyed ourselves and thought it was good value for money spent. We do not hesitate to recommend this company to others interesting in trying a hot air balloon adventure.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC