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Hampton Inn Tunnel Road – reviews, photos

2.5 of 5
204 Tunnel Rd, Asheville, NC 28805
Hotel amenities
Hampton Inn Tunnel Road
Hampton Inn Tunnel Road
Hampton Inn Tunnel Road
Hampton Inn Tunnel Road
Hampton Inn Tunnel Road
Hampton Inn Tunnel Road
Ranked #10 of 58 hotels in Asheville
4.5 of 5 stars 128 Reviews
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128 reviews from our community

    Trip type
Traveller rating
    61
    44
    14
    7
    2
Date Rating
Tallahassee, Florida
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Above and beyond Staff”
4 of 5 stars Reviewed 16 January 2012
3
people found this review helpful

The hotel is comfortable, clean, GREEN, and wonderful. Breakfast is generous and tasty. The STAFF is INCREDIBLE. They bend over backwards to assure your comfort and happiness. I wouldnt stay anywhere else when in Asheville. Even though the hotel is currently being renovated (two floors are closed off currently), I would put up with the construction noise and stay here again. The renovations are really awesome as well and even competes with many of the new and upcoming "boutique" hotels. The lobby fireplace is a very nice, cozy touch. Many thanks to the staff for making our stay so special.

Room Tip: Rooms are large and some have microwaves and refrigerators. Just ask for what you want/need and you...
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshevilleHamptonGM2, General Manager at Hampton Inn Tunnel Road, responded to this review
8 February 2012
Thank you so much for taking the time to write a review for our hotel. I am glad that you enjoyed your stay with us and like the improvements we are making in our guest rooms. We are very excited about the changes and love to hear when our guests are too. We were thrilled to get refrigerators and microwaves in all of our guestrooms. We had many requests for them.
Thank you for your glowing compliments of our team. They really strive to make sure that each guest has a great experience. I am proud to have such a caring team and I will be sure to share your compliments with them.
Thank you again for your time. We hope to have the opportunity to serve you again soon!

Sincerely,

Andrea Coon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holland, Michigan
1 review
2 helpful votes 2 helpful votes
“Southern hospitality at its finest”
5 of 5 stars Reviewed 16 January 2012
2
people found this review helpful

It was my pleasure to stay at this stylish, newly renovated hotel last week following
my son's graduation from Warren Wilson College with an MFA in writing.The pleasing decor and cleanliness of the hotel itself, plus the warmth and kindness extended by the competant staff, combined to make my stay an experience that greatly exceeded my expectations.
I will stay at this hotal again, when I return to Asheville.
As a former teacher, I give this hotel and staff an A+.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dee Dee P about Hampton Inn Tunnel Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshevilleHamptonGM2, General Manager at Hampton Inn Tunnel Road, responded to this review
8 February 2012
Congratulations on your sons graduation. That is a great accomplishment! Thank you so much for writing such a beautiful review. I can see where your son gets his talent in writing :-)
I am so glad that you enjoyed your stay with us and I will be sure to share your compliments with the team.
We hope that you will come stay with us again soon!

Sincerely,

Andrea Coon
General Manager
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Fayetteville, North Carolina
1 review
“Compassionate with great accomadations”
5 of 5 stars Reviewed 12 January 2012

The hotel was very impressive physically but the extension of compassion from the staff was
overwhelming. I was in town receiving surgery and received more than I could have ever expected. To my surprise there was a get well card waiting for me in my room when checked in. It was signed by all the staff. It is the little things in life that are much more meaningful than the grandiose. That kind gesture will be everlasting to me. You have an awesome team.
Thank you Andrea, Josh, Billie, Kayla, Brenda,Brad,Mason,Barbara, Paula,Tracy, TR and Bo.You have friends in myself and my family. A positive attitude in life is free thanks for passing it on. J Cain

Room Tip: Just experience it for yourself.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jerry c about Hampton Inn Tunnel Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshevilleHamptonGM2, General Manager at Hampton Inn Tunnel Road, responded to this review
12 January 2012
Thank you so much for taking the time to write such a glowing review. It was our pleasure to serve you while you were having surgery in Asheville. We hope that your time with us was restful and healing. I will be sure to share your kind words with my team. I am sure that it will make their day as it has made mine. We hope that you are well soon and that we will be able to serve you again!

Sincerely,

Andrea Coon
General Manager
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Newly updated rooms! Awesome!”
5 of 5 stars Reviewed 1 January 2012
2
people found this review helpful

Billie and staff went above and beyond expectations! Great job and we will stay here again

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bfm79 about Hampton Inn Tunnel Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshevilleHamptonGM2, General Manager at Hampton Inn Tunnel Road, responded to this review
12 January 2012
Thank you for taking the time to write a review for our hotel. I am thrilled that you enjoyed our newly renovated rooms. It is always great to hear feedback from our guests. Thank you for your warm compliments of Billie and the rest of our team. I will be sure they are recognized. Thank you for being our guest! We hope to have the opportunity to serve you again on your next visit to Asheville!

Sincerely,

Andrea Coon
General Manager
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Always a good stay”
5 of 5 stars Reviewed 30 December 2011
2
people found this review helpful

I've stayed here regularly over the last three years, and it's always been a great place to stay. The recent renovations have only improved the experience. With the renovation, the breakfast has transitioned to the better breakfast that many Hampton's are now offering (fresh waffles always, then something different each morning in a buffet-type server (for instance, scrambled eggs, smoked sausage slices, bagel toppers, etc)

I had one of the renovated rooms this last stay, and they have a nice and bit larger than normal mini-fridge in each room, along with a microwave and flat screen TV. Plenty of easy to access electrical plugs.

Location is very convenient to downtown and the interstate. It's just a little bit less convenient to the Biltmore, but nothing in Asheville is really far from the Biltmore. (I should clarify a bit about convenience -- you're about four - six minutes to downtown, and probably ten - twelve minutes to front gate of the Biltmore, so it's not a big deal).

What else? It's near a big mall if you are looking for that, there's a grocery story within four blocks, if you are looking for that, and a fair number of chain restaurants (Chili's, Carraba's, etc. nearby)

One thing to note on this hotel -- I've stayed here all times of year -- there are times of the year when you can get in this hotel for less than $100, and other times when you'll pay closer to $200, just depending on the season. Just fyi.

Also - - note that most folks visiting this hotel don't realize that there are two elevators - -one at each end of the building. Something to remember when it's busy.

Room Tip: If you pick a room on the front side of the hotel, it has a really nice view of the mountains.
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshevilleHamptonGM2, General Manager at Hampton Inn Tunnel Road, responded to this review
12 January 2012
Thank you so much for being our guest during your recent trip to Asheville. We appreciate you being a frequent guest. Thank you for providing such warm feedback on our renovations. I am glad that you enjoyed our breakfast, new rooms and micro-fridges. We are very excited about the upgrades and love to hear that our guests are enjoying them as well. We are grateful that you took the time to write a review and we hope to see you again soon!

Sincerely,

Andrea Coon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hampton Inn Tunnel Road

  • Hampton Inn Asheville Tunnel Rd
  • Hampton Inn Asheville
  • Asheville Hampton Inn
Address: 204 Tunnel Rd, Asheville, NC 28805
Price range (per night):* INR5,937 - 11,034

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