stayed overnight and had a suite when i checked in i was told that the suite was non-smoking i was told i could switch to a standard smoking room; when i checked out i was told i would be charged for the suite rate because i booked online; when i asked why the clerk didn't tell me that last night the Mgr's answer was she was not trained to handle that;

We had the WORST business meeting ever! We have had many many business functions with this Inn, today we received our food for a meeting of 100 people off of the floor in the hall way served by the Inn's MAINTENANCE MAN!!! Hilton Garden Inn was horribly understaffed, the food was not prepared in a sanitary condition. Our flatware was coming out of a cardboard box, our board meeting was held in a room with a bed??????? I can go on and on........ THIS PLACE WILL NEVER RECEIVE OUR COMPANY'S BUSINESS AGAIN!

I stayed at the Holiday Garden Inn back on July 21 through the 23. I enjoyed every thing about this hotel. The lobby, pool, and exercise area were nice. We did not eat breakfast here, so I can not comment on it. The room was spacious and clean. Check in and check out was simple. This was my first attempt at checking into a hotel, so I was nervous. The lady at the desk was very helpful. Everytime I came through the lobby, I was spoken to by name, and was constantly asked if I was enjoying my stay. I will definately be back.

We were driving through TX on our way home. It was late & we were tired. Hotel was clean & reception staff friendly. I had asked for king, non-smoking. We got that but it was also a handicapped room. The hotel did not look that booked, but we were too tired to ask for new room. The tv was on when we entered room. Apparently they were having problems with cable and we had to unplug it to turn off. We usually stay at Hampton Inn for free breakfast. They had that option but not with a AAA discount & only for queen beds. We did get free bottled water at check-in.