Thought I'd spend a couple of extra days in the area just to relax after attending a conference in Santa Fe. Booked a room with a jacuzzi tub that looked nice in the online pictures. I called the day that I would be checking in, to be sure that a slightly later check-in would be okay (I was going to be an hour late). The person that answered seemed surprised that I had called, but then confirmed that it was indeed Adobe Pines, and that I was expected. Was told that I had been "upgraded" to another building on the property, and I said that was okay, and thanked him. The place is in a weird location up in a housing development. Was hard to find in the dark. I found my key in an envelope at the front door, and opened the room (a cabin "outbuilding"). As a woman travelling alone, the place creeped me out. It was old-ish (in a run down kind of way), and did not have the pleasant amenities of the original room I had reserved. If this was an "upgrade," I had serious doubts about the original room. Curtains were see-through (no privacy), linens were old and frayed, furniture was run down and mismatched, the bathtub was yellow with age and had stains (no jacuzzi), it didn't feel clean, and I frankly didn't feel safe. It kind of felt like I had just checked in to the living quarters of a single male caretaker or something. It also felt like a bait-and-switch, since this was nowhere near as nice as what I had expected. The magnet on the old refrigerator that had an emergency number for a funeral home was the last straw, given the creepy vibe I already had about the place. I called the main number, and said that I wouldn't be staying. The man asked why, stating that other folks had thought it was a "real nice room." I didn't want to get into it, and politely and simply said that it wasn't what I expected, nor what I had reserved. He very bluntly asked me to leave the key in the room, and "bye." No apologies, no offers to make it better, or give me the room I had originally reserved. Fortunately I found a vacancy at the Hampton Inn, which has been quite pleasant so far!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC