I took a business trip in January, and fortunately this hotel was chosen as the place to stay. The interior decor of both the lobby and my room was elegant, the staff was very friendly and accommodating, and my room was clean and spacious.
I really liked the interior decor. If I had to describe the decor of both the lobby and the rooms, I would call them "modern elegance." The only issue here is that certain seats in the lobby were not as comfortable as others, but I did not allow this to affect my rating because there were other available seats that were comfortable.
The treatment you receive from the hotel staff is always one of my top concerns. From the moment I checked in, the staff were all very nice and helpful. When I checked in I did not have my Hilton Rewards # in hand, but the lady at the front desk tried her best to make sure I did not forget to come back down and provide the number so that I did not lose out on my points. At one point the heat in my room was not coming in even though the thermostat was set to blow heat into the room. This wasn't a big deal for me, but I wanted to point it out. I stopped by the front desk, explained what was going on, and there was a maintenance man up in my room within 5 minutes, and the problem was solved in another 5 minutes. The lady at the front desk was very apologetic, and made sure she gathered all the information that I could provide about the problem. Lastly, I needed to get copies of a few documents for a conference. I did not see a copy machine in the business center, so I asked the front desk if they had a copy machine so that I could copy my documents. The lady at the front desk happily copied my documents for me.
I found the room to be very clean and spacious. As far as cleanliness, I did not encounter a single thing that made me think I was staying in an unclean place. As a matter of fact, everything in my room appeared almost new. I thought my room was very large. I had a king-sized bed that still left a ton of walking room on each side of the bed. Keep in mind that not all rooms are the same though. The room one of my co-workers had was a bit smaller than mine, but I still thought his room was a good size too. The bathroom was a good size as well. The only thing worth mentioning here is that you may have trouble taking a shower if you are extremely tall. By extremely tall, I mean over 6' 5" or so. I am 6' tall, and it seemed as though the ceiling was maybe about 1.5 to 2 feet above my head. Don't misunderstand; I was able to comfortably take a shower, but I could definitely see a taller person having a tougher time.
Overall, my stay here was excellent, I would gladly stay at this hotel again if I visit the McLean area again. The decor of the lobby and my room are elegant, the staff aims to please, and my room was more than large enough. If this hotel fits your personal budget, I think you will not be disappointed by choosing to stay at McLean Tysons Corner.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 January 2012
Thank you for your detailed response. We are certainly proud of our renovation and our product but truly nothing makes us happier than to hear compliments for our staff and the service they provide for our guests.
Safe Travels and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC