We spent 2 nights here in September. The rooms were very nice, the sq. footage roomy, but they were unable to accommodate our need for a feather-free room. My wife was miserable for 2 nights. This was the first time I've encountered this problem. Most hotels use foam pillow anyway, so no problems. Here, it was feather or none. If this was a Hampton Inn, the room would have been free. The breakfast was very good for this quality level hotel. The location was perfect for all our activities. If feathers are not an issue for you, I would recommend this hotel for this area.

This was our first time at Holiday Inn Express and we would not stay here again. I will say that our room was clean. Check-in took forever. We made advance pre-paid reservations several months ago and they hadn't charged the card properly. The fitted sheets on the beds do not fit and frequently came off during lounging or sleep. The A/C in our room was also very noisy. The breakfast was somewhat average--high in carbohydrates and very low in healthy options. The pool was terrible. It was so noisy in that small room. The tile on the deck was extremely slippery and we saw at least one bad fall and several near-falls in the short time we were in the pool area. After that, we opted to go to the Moab Rec. Center pool which is incredible--one of the nicest public pools I've ever seen.

We checked in and were promptly greeted as "Priority" members....given water, snacks, etc (which NONE of the Holiday Inn chains we stayed during this trip did). On each of our hotel reservations, I ALWAYS request rooms away from elevators/stairs, and I also did on this booking. Because of our previous night stay in another town, I inquired about the room location first, and was shown on a map where it was located, and it was 2 doors down from elevator. When I requested another room and showed them my copy of the reservation, they moved around other guests to accommodate us. They also called our room to make sure that the location worked for us. The room itself was clean and comfortable. The free breakfast was your typical hotel fare....nothing outstanding, but not bad.

We stay at holiday inn express frequently. I am a gold member. This property had major issues. Air conditioner in two rooms did not work. Rooms were not cleaned until 4PM. The staff did not seem to care about customer service. Sink leaked in bathroom. Overall this property did not meet my standard for holiday inn express