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Great Western Inn & Suites – reviews, photos

2.0 of 5
3616 Veterans Boulevard, Del Rio, TX 78840 (Formerly Comfort Inn & Suites Del Rio)
Hotel amenities
Great Western Inn & Suites
Ranked #10 of 11 hotels in Del Rio
3.0 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    3
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    4
    3
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Date Rating
Lucerne, Switzerland
Top Contributor
238 reviews 238 reviews
Reviews in 96 cities Reviews in 96 cities
245 helpful votes 245 helpful votes
“Just a basic place, but friendly employees...”
3 of 5 stars Reviewed 14 October 2009

We stayed here for one night in summer 2009 on our way crossing the US. We looked around first and compared other Motels about prices and look.
This one offered the best value. Pretty much all Motels here have street-access rooms (so the old-school Motel thing). All Motels in this town are also more or less facing the main road. This place just looked the best and was priced well enough (55$ inluding tax).

The check-in was fast and the staff very friendly. Since we are not big fans of street-facing rooms we got one of the inside rooms on the first floor (did cost us a little extra). Made us feel a little safer... especially at night, when it can get quite dark around this area. The location of the motel was fine....close to the main road, but not too noisy. Everything is easy accessable from here. Food options and a Walmart really close by.

The rooms were basic but good sized. The whole place is not really new and could use some new carpets and stuff. But other places here looked the same. So if we come back, we might stay here again....even it didn't convince us fully, but there's a lack of better options in town.

Wanna know more about my trip? Click on my profile or visit:
route66traveler.jimdo.com

  • Stayed July 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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missi
1 review
“its great stay we realy enjoyed it”
5 of 5 stars Reviewed 25 August 2009

It was great stay,clean hotel ,nice staff,we enjoyed over stay ,and will stay hear all the time we come here

  • Stayed July 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sevyn
1 review
“Fantastic Customer Service!!!!!!!!”
5 of 5 stars Reviewed 3 July 2008

This was our second stay at this hotel. Finding a handicap room with a roll in shower is difficult. On our last trip to Del Rio the hotel we had used before( and made a reservation with for the roll in shower room) had not saved the room after all. (With my Father in an electric wheelchair it is necessary to have the shower. ) After a long trip we had to drive around town to see if we could find a handicap room. We decided the room we looked at here at Comfort Inn would have to do. As we were checking in the Manager Mr. Patel came in and noticed the handicap van. He immediately asked which room we were being given. The room we had looked at had a tub. He changed the room for the one with the roll in shower. To have someone notice and offer is a GREAT feeling.
Maria who works the desk and breakfast room is also AWESOME!!!! I called back to reserve the room again for this trip and she remembered us and made all the arrangements. Needless to say the roll in shower room was there when we arrived. She has the greatest personality of anyone we have had the pleasure of meeting! It was a joy to return to the Comfort Inn and it will always be the place we return to when in town. THANKS for the wonderful customer service from all members of your staff.

  • Liked — The customer service!!! The entire staff was great!
  • Stayed June 2008
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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traveler95172
1 review
“Motel 6 without the HOOKERS”
2 of 5 stars Reviewed 25 May 2008

This hotel is more like a Motel 6, except at a much higher dollar rate and without the hookers. I paid $65 a night. The bathroom is JOKE - very, very small. The carpets are in need of a good cleaning. I hated to take off my shoes. The towels were very worn and stinky. The floors in my room creaked.

On the positive side: their TV had a fairly good selection of channels and internet service.

Summary: I definitely would not come back.

  • Liked — TV channel selection and internet
  • Disliked — small bathrooms, smelly towels, dirty carpets, creaky floors, noisy a/c unit
  • Stayed May 2008, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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A TripAdvisor Member
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
27 helpful votes 27 helpful votes
“Over priced as far as I can see”
2 of 5 stars Reviewed 29 March 2006
2
people found this review helpful

We went to Del Rio to fish and stayed at this hotel. First of all, let me say that the boat parking is a joke. We couldn't get in and out due to people parking directly in front of us. It is great they offer the parking though, many don't.

Secondly, I would like to say that their bathrooms are too darn small! I felt like I was sitting on the toilet and showering at the same time. Really! They are just too small.

Third, I would like to mention that they need to put the bathroom sink light area on a different switch from the lamps at the bed. We couldn't have the lamps at the bed on without the light from the sink area shining in our faces. That was very annoying in our books. The air worked fair but was a little noisy and the beds were a little hard.

We skipped the free breakfast and went to eat down the street, they just don't offer much. The service was fair, but I didn't appreciate it when two female employees went from talking English to Spanish when we walked into the kitchen area.

All in all, it is decent but for the price we will find another place to stay. They charged us $69.99 per night, not worth it in my books. Hey, if you are interested, they rent houseboats on the lake and they look pretty nice. Hope this was helpful.

  • Stayed March 2006
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Great Western Inn & Suites

  • Comfort Inn Del Rio
  • Del Rio Comfort Inn
Address: 3616 Veterans Boulevard, Del Rio, TX 78840 (Formerly Comfort Inn & Suites Del Rio)
Price range (per night):* INR3,137 - 4,201

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