I stayed here in a suite with my husband and 2 toddlers. In general I don't like carpets, and there was something about this place that made us all feel damp. I know it is supposedly renovated, but we just felt slightly uncomfortable here. I understand it is a historic building and renovation, but somehow I sensed/heard gaps beneath the doors, dampness in the carpets. It is a really large hotel, very un-personalized. We had room service which passed muster. Generally we favor more modern design or boutique, smaller hotels, so please keep this in mind while reading this. We prefer the Westin Market street for this reason.

Not bad if you can get a good rate -- right in the center of the tourist district... but the hotel -- while beautifully historic, is in need of renovation. I was in the main building -- not the tower, so the tower may be better -- but rooms in the main building are old old old.. furniture is worn and carpeting stained. Really in need of a remodel.. even if it's just new fabrics. Side note: I'm super skeptical of these "Decline Maid Service to Save the Environment" programs like they have at this hotel.. particularly when they flood the place with newspapers every morning... if you're trying to conserve resources, there's gotta be a better way to do it. That said, the staff was helpful and friendly.

Watch the historic in-room TV program about the hotel. Great historic perspective of one of California's historic hotels. I've stayed at this hotel more than any hotel in the world (300+ Nights over my lifetime).

Get a room in the "Historic" wing overlooking Union Square. The 21-series, 10-series, and 34-series rooms are the best (1221, 1021, 1121, etc.). Also the Jr. Suites are the 05- and 01-series if you want a separate small room for whatever reason. Chairman's Suite is like living in a two-story house - "off the hook" classic.

Gym is now 24/7 and has a steam room. Excellent shoe shine man with character in the lobby next to gym.

This is real San Francisco, great location for shopping and financial district. Be ready for beggars on the street asking for change - although they are pretty harmless.

I stayed at the Westin St. Francis for a business trip last week. The location is very good for shopping and dining. The hotel is historic and has a lot of character.

However, I was surprised at how tiny the room was, and it was not as nice as other Westins I have stayed in. Little things, such as the vents being filthy and everything feeling a little dusty. I suppose this is because of the age of the hotel. The water in the shower did not get very hot at all, and the water pressure was low.

They charged $15/day for wireless internet and $12/day to use the workout facilities.

All in all, for the price, I would choose another hotel for my next trip.