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Laurel Inn, a Joie de Vivre hotel – reviews, photos

3.0 of 5
444 Presidio Ave, San Francisco, CA 94115
Hotel amenities
Laurel Inn, a Joie de Vivre hotel
Laurel Inn, a Joie de Vivre hotel
Laurel Inn, a Joie de Vivre hotel
Laurel Inn, a Joie de Vivre hotel
Laurel Inn, a Joie de Vivre hotel
Laurel Inn, a Joie de Vivre hotel
Ranked #85 of 239 hotels in San Francisco
4.0 of 5 stars 155 Reviews
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155 reviews from our community

    Trip type
Traveller rating
    58
    64
    22
    7
    4
Date Rating
Ann Arbor MI
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Convenient location”
3 of 5 stars Reviewed 18 January 2012
2
people found this review helpful

I was recently in San Francisco for 3 days for a personal medical reason and stayed at the Laurel Inn which was close to the UCSF Mount Zion campus. I was there with my husband. I thought we had booked a city view room with a kitchenette, but it turned out there was some confusion with the booking so we were given a plain city view room with the intention of moving to one with a kitchenette for the remainder of our stay. The first room was OK in size but did not have a refrigerator or a coffee maker that one takes for granted these days. It was also on the first floor so a little noisy but we didn't spend that much time in the hotel. The lock wasn't working apparently the battery had run down and took more than an hour before that was fixed. The move to the room with the kitchenette the next day took much longer than expected and the person at the reception desk got progressively grumpier when we asked him the third time in the afternoon (we had commitments for the rest of the day). But we got moved and the new room was nicer ($30 more), on the third floor and quieter. Overall the rooms were outdated (stained sinks and carpets) but comfortable, a little overpriced, location was great, very close to the Presidio and we walked there and to the ocean every day we were in SF. Lots of restaurants in the Laurel Village area. Oh, there is no real business center and they charged to print out a boarding pass. The lobby/reception area is miniscule.

Room Tip: If you want to have breakfast in your room, get one with a kitchenette.
See more room tips
  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ALee21 about Laurel Inn, a Joie de Vivre hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurel_Inn_GM, Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review
2 February 2012
Dear ALee21,

Thank you so much for your recent review of the Laurel Inn. Even though you found our property conveniently located, I am disheartened by all your inconveniences as a guest. I am taken aback by your review and how you were treated by a memeber of our team. Please know this is not indicative of the service levels we strive for. With regards to the lock on your door , I apologize. I'm also confused why your were charged for your boarding passes when we have a computer in the lobby that has a specific link on it just for complimentary printing of boarding passes. Please contact me to let me know how much you were charged so I can investigate and dispute.

Kindest regards

Imran Jivani
415-563-6862
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Phoenix,AZ
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great place to stay in SF”
5 of 5 stars Reviewed 1 January 2012

We loved proximity to Laurel Heights, Clement, Haight-Asbury and ease to get to Marina and downtown. Great weekend brunch. Lovely room.

  • Stayed February 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 7 more reviews by KathyinAZ for San Francisco
Ask KathyinAZ about Laurel Inn, a Joie de Vivre hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurel_Inn_GM, Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review
2 February 2012
Dear KathyinAZ,

Thank you so much for your kind words and excellent review. I am so pleased to read about how great your stay was. I hope to see you and yours when you return to San Francisco. Please call upon me should you require any service.

Kindest regards,

Imran Jivani
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Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Over priced considering other rates in downtown”
3 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

We love the location as it is one block from where our son lives and close to parts of town we like to visit (presidio palace of fine arts, Filmore street). However we also stayed here in July and there has been a noticeable decline although more expensive. The rooms are still comfortable and clean and the city view is great, staff is very friendly and helpful but the continental breakfast 6 months ago was fruit pastries juice hard boiled eggs erc and now consists of dry pasties and coffee. They ran out of everything yesterday about halfway through. Overall the hotel seems in a little need of attention. I sad about this as everyone is so nice and things are clean but to pay $179 a night when there were many many options near union square for $ 89-120 means we will have to think twice before staying here again.

  • Stayed December 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask orlie228 about Laurel Inn, a Joie de Vivre hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurel_Inn_GM, Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review
2 February 2012
Dear orlie228,

Thank you so much for taking the time to review the Laurel Inn. I am very pleased that the service was friendy, the rooms were clean, and that you enjoyed the city view. I would personally like to apologize about the shotage of the fresh-baked pastries in the morning. I also understand your concerns in regards to breakfast. Please feel free to contact me personally should you care to discuss or about any of your travel needs in San Francisco. I hope to see you again soon.

Kindest regards,

Imran Jivani
415-563-6862
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South Pasadena, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“CUTE AND COMFORTABLE”
4 of 5 stars Reviewed 29 December 2011
2
people found this review helpful

We stayed here in September of 2011 while my husband was at a conference. We actually walked all the way over the hill to the Chestnut street, it was a great workout. The room was nicely decorated, but I think the sofa bed could use a new mattress. They charge for parking otherwise they'd get an excellent rating from me. There's a cute bar/appetizer lounge next door which is very convenient for nightcaps. Overall we really liked it and might stay here for the 2012nFillmore Jazz Festival, since it's a short walk over to Fillmore.

Room Tip: Be prepared to pay for parking and take a room with a city view - they are quieter.
See more room tips
  • Stayed September 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RoadWarriors24 about Laurel Inn, a Joie de Vivre hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurel_Inn_GM, Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review
2 February 2012
Dear RoadWarriors24,

Thank you so much for taking the time to review the Laurel Inn. I was very pleased to read that you enjoyed your time with us. I also would like to thank you for your feedback. Travellers such as yourself who take the time to share are indispensible to helping us improve. I thank you again for the kind words. We hope to see you again when you return to San Francisco.

Kindest regards,

Imran Jivani
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Los Angeles, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Nothing Spectacular”
3 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

It's a cute hotel, with very helpful staff in a pretty residential neighborhood. I got a free drink coupon for the bar next door upon arrival which was nice. They serve lemonade and cookies in the afternoon. They were very helpful with everything I asked for. Even the bartender was extremely nice and gave me some advice for my stay. For the price I would have liked to be more impressed. The fluorescent lighting in the bathroom was ugly and the floors were extremely thin. The only noise I dealt with was when the floor above me was being vacuumed- luckily it was during the day because it was startlingly loud. Also, the day of my check out the housekeeper knocked on my door while I was still in bed to clean the room- I feel like she should have known I was checking out that day and waited for me to do so before banging on the door.

  • Stayed December 2011, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TravelSeed55 about Laurel Inn, a Joie de Vivre hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurel_Inn_GM, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review
14 December 2011
Dear TravelSeed55,

We truly appreciate your feedback in regards to your stay with us, and would like to thank you for taking the time writing this review.
We are glad to see that you appreciate the positive experience in regards to our staff friendliness, but have also addressed your bathroom and noise issue with our respective teams. We would love to have you stay with us again in the future.

Warmest Regards,

Sietse Nabben
General Manager
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Additional Information about Laurel Inn, a Joie de Vivre hotel

  • Laurel Hotel San Francisco
  • Laurel Inn San Francisco
  • Laurel San Francisco
Address: 444 Presidio Ave, San Francisco, CA 94115
Price range (per night):* INR11,034 - 20,668

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