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Hilton San Francisco Financial District – reviews, photos

4.0 of 5
750 Kearny Street, San Francisco, CA 94108
Hotel amenities
Hilton San Francisco Financial District
Ranked #89 of 239 hotels in San Francisco
4.0 of 5 stars 837 Reviews
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837 reviews from our community

What travellers say about this hotel
  • North beach(31)
  • Union square(27)
  • China town(27)
  • Coit tower(24)
  • Very nice(14)
  • Great view(14)
  • Continental breakfast(14)
  • Street noise(9)
  • Room service(9)
  • Friendly and helpful(7)
Traveller rating
    226
    353
    153
    69
    36
Only show reviews for Family (118) | Couples (246) | Business (219)
Date Rating
Basingstoke, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Hilton Financial district / Chinatown”
3 of 5 stars Reviewed 9 February 2012

Pretty good location, 5 minutes in a cab to the Wharf, walking distance to SF CBD and right in Chinatown with the Chinese Cultural Center on the hotel's 3rd floor.

Room was small despite being an executive level room. Good view, Alcatraz, the Bay Bridge.

Room service one evening, this was pretty good but there are a vast number of excellent restaurants nearby. R&G lounge (Chinese), just 100 yards to the left of the Hotel as you exit is excellent.

Staff were pleasant and generally efficient.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Richard S about Hilton San Francisco Financial District
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Iwamoto, Manager at Hilton San Francisco Financial District, responded to this review
13 February 2012
Glad to hear that you had a great experience with the staff and like the Room Service menu. The restaurant here, 750, is excellent, and you are absolutely correct, that there are a vast number of excellent restaurants in San Francisco. I'm glad you were able to experience our Executive Level, as the views are breathtaking. Thank you for your feedback and we look forward to welcoming you back to the Hilton San Francisco Financial District.
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Los Angeles
Top Contributor
60 reviews 60 reviews
Reviews in 23 cities Reviews in 23 cities
87 helpful votes 87 helpful votes
“Enjoyed Our Weekend Stay”
4 of 5 stars Reviewed 7 February 2012

When JetBlue offered $78 round trip fare to SF from Long Beach, we took advantage of it. Picked this hotel because it was close to Chinatown and the Embarcadero. We stayed in an executive bayview room which was immaculate and had a super comfy bed. We had a nice view of the bay but, also of the building being constructed across the way which is the main thing you saw when we sat on the bed. The night time views were very nice...

TIP: If you book a bay view room, ask for a room farthest away from the elevator and as high up as you can get.

Even on the 19th floor, you can hear the sirens of passing emergency vehicles fairly well and the construction work on the building next door starts at around 7:00 during the weekdays so be aware if are coming here for business during the week. Since we there during the weekend, it didn't bother us too much but not sure if we would stay here during the week until after the building construction is finished.

The staff at the hotel were very courteous and polite. The hotel location is great if want good Chinese food for sure but, North Beach area is about ten minutes away and you can make it to the Embarcadero in about 15 minutes. The buses travel by the hotel on Kearny street and if you want to catch a cable car for the first time, you'll find them on California street to the south or on Powell to the west.

All in all, it was a very enjoyable stay at the Hilton and found it to be conveniently located to lots of restaurants, shops, and the tourist spots.

Room Tip: Book a room as high up as you can afford and as far away from the elevators. Verizon 4G LTE access w...
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Iwamoto, Manager at Hilton San Francisco Financial District, responded to this review
8 February 2012
It was our pleasure to comfortably accommodate you while on your quick weekend trip. Sounds like you got a great airfare to go along with this getaway. Our location is perfect for accessing all neighborhoods and attractions. Being in the center of the Financial District, Chinatown, and North beach, our location is perfect for exploring all that SF offers. Thank you for mentioning the comfy bed and acknowledging our great staff here. We appreciate your kind words and we are so delighted that you enjoyed your stay! Thank you for sharing your review with us and we hope we get the chance to welcome you back again to the Hilton San Francisco Financial District.
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Washington DC, District of Columbia
Senior Contributor
35 reviews 35 reviews
Reviews in 26 cities Reviews in 26 cities
8 helpful votes 8 helpful votes
“More "Chinatown" than Financial District”
3 of 5 stars Reviewed 6 February 2012

I can't say much good or bad about this hotel. I stayed I left... I didn't see anything but the front desk, elevator lobby and my floor/room. I was there two nights on business and spent very little time in the hotel. The name "Financial District" only partially describes the location. The building is oriented to Chinatown more than the Financial District and close to the Columbus Avenue/North Beach area.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask OtherJFK about Hilton San Francisco Financial District
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Iwamoto, Manager at Hilton San Francisco Financial District, responded to this review
8 February 2012
Thank you for your recent review of the Hilton San Francisco Financial District. I am sorry to hear that you did not have the time to enjoy the hotel facilities and the nearby attractions and neighborhoods during your visit to San Francisco. You are absolutely correct about our location, as we do 'face' Chinatown, and we are conveniently located between the Financial District and the Italian District, North Beach. We hope you will consider returning to spend some leisure time exploring this wonderful city on your next visit.
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Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“The walls are only wafer thin.”
2 of 5 stars Reviewed 3 February 2012

I went to this hotel for a business meeting located in the hotel and did not read the reviews in advance since the rooms were booked by the business group. I have now read the reviews to see if others had a similar experience. Based on the reviews I read, I have a couple of new comments to add and a few things to reinforce from other reviewers. The first observation I didn’t notice in other comments was the location. While technically in the Financial District, this hotel is not located in a neighborhood you would typically think of when staying in a financial district. Hilton Chinatown would probably be a more accurate name. That said, since I stayed an extra day to tour, the proximity to tourist locations was probably its best feature. It is an easy walk to Fisherman’s Wharf, Chinatown, and Italian restaurants on Columbus. I did receive excellent intel from the concierge. I wanted to take the cable car and he told me where to “theoretically” (his word) catch the cable car. He said it would be busy (“on a nice day such as today” it’s January) and the first one would pass you since it was at capacity. The driver would tell you there was another one just behind him, which would also be full with a driver telling you the same thing. This happened exactly as he described. While disappointed to not take the cable car (caught it later from the point of origin in the actual Financial District), I knew not to wait any longer and discovered how close the Wharf was on foot. I still had to stand outside on the ledge of the cable car, which I was thrilled to do except for the rain and wind. The second observation I didn’t see elsewhere was the water temperature. The shower and sink water was alternatively hot, cold, lukewarm, but mostly cold to lukewarm. After the first cold shower I talked to the front desk clerk who promised to send someone. When I returned in the afternoon, the water was still cold. They sent another maintenance person (or maybe the first). He was professional and seemed competent, but the adjustments he made to the hot water pressure turned out to be temporary as the shower the next day was at best lukewarm.

Reinforcing comments: My room had a good view even on a low floor and was also very clean. Wifi was free but incredibly slow. Do not stay at this hotel if you like sleep. Both the interior and exterior walls are paper-thin. Maybe higher floors are better as noted in other reviews. I stayed on the 8th floor. I have no trouble sleeping in large city hotels with their garbage trucks and sirens, but hearing voices (both the kids in the nearby room and the drunks on the street below) so close they sound like they are in your room is disruptive to sleep. Unfortunately, the business meeting was scheduled on Chinese New Year day celebration. As I mentioned, the hotel is more Chinatown than Financial District. Firecrackers went off throughout the second night. It seemed like a war zone. On the plus side, I could not hear the kids inside the hotel due to the barrage of explosives outside. I would say never stay here on Chinese New Year, but the fact that they provide earplugs (picture provided) should be all you need to know about noise in this hotel on any day of the year.

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask EscapeFromTheRain about Hilton San Francisco Financial District
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Iwamoto, Manager at Hilton San Francisco Financial District, responded to this review
6 February 2012
Thank you for your informative review of the Hilton San Francisco Financial District. Unfortunately, you seem to have been here on the eve of Chinese New Years and Chinese New Year. Being the year of the Dragon, and having the Chinese Cultural Center on the 3 Floor of the hotel, the hotel has been a hotbed of activity celebrating this special year. Not sure if you were able to see any of the festivities on Monday, Jan. 30, as the Mayor of SF, Ed Lee and some of his Supervisors were here to open the festivities with fireworks, 4 person lion dances, and the special 30 person long Dragon Dance. The festivities will cuminate this Sat. Feb 11 with the parade which will pass directly in front of the hotel, along with more fireworks. I regret to hear that the noise levels were very high over this period, as the tall building surrounding our hotel does deflect all the street noise and fireworks up the hotel walls. The location is very central and does open to Chinatown, Financial District in the back of the hotel, where the Transamerica Pyramid is located (signifying the Financial Ceter of SF), and North Beach adjacent to the hotel. We are only a short 15 minute stroll to Fisherman's Wharf and Union Square. I apologize for the hot water problems you encountered as well, We were replacing failed elements in our hot water lines and also implementing a new Hilton Stay Connected program which also failed upon the cutover during this period. We have since fixed the boiler issues and WIFI connection. Again, thank you for your feedback. I do hope we will see you again, as many of the problems you encountered have been remedied.
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New York City, New York
Senior Contributor
28 reviews 28 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Not a business friendly hotel”
1 of 5 stars Reviewed 26 January 2012

If you need to come to San Francisco or work reasons... stay far away from this hotel. Hilton is so concearned with collecting $10 per day, per device ... that they have forgotten to provide quality, always on internet access. Sending an email can take 20 minutes... downloading a file can take an hour... if it it works at all! Printing any document will cost you... money and lots of time. It would be cheaper and faster to buy a printer in SF and through it away when you are done.

Hilton should be embarrased for having this badly run property with its name on it.

Room Tip: Business center is stuck in the 90's... completly useless!
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  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by mdehaan for San Francisco
Ask mdehaan about Hilton San Francisco Financial District
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Iwamoto, Manager at Hilton San Francisco Financial District, responded to this review
29 January 2012
Thank you for your recent review of the Hilton San Francisco Financial District. I regret to hear of all the trouble you experienced with our internet access and the Business Center. The hotel just completed the installation of a Hilton Branded Stay Connected program, and during installation, one of the ATT feeds shorted out the internet access to the entire hotel. I am guessing that it was during this period that you experienced the extremely slow internet access, if you had any at all. I am very sorry that it was so frustrating for you to get some work done over this period. The short circuited panel has been replaced and we have incredible WIFI speed and hard-wired access in all rooms now. Again, thank you for your feedback, and I sincerely hope you will give us another chance in the near future.
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Additional Information about Hilton San Francisco Financial District

  • Hilton Hotel San Francisco
  • Hilton San Francisco
  • San Francisco Hilton
Address: 750 Kearny Street, San Francisco, CA 94108
Price range (per night):* INR11,034 - 30,133

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