Thumbs up for allowing me an early check-in; little did I know that the Wheel Chair Accessible room that I was given for the early check-in would be absolutely abominable. Check out the photo below - "balcony" was a haven for the pigeons - totally disgusting, loud, and eerie. I also did not realize that folks confined to wheel chairs don't use laptop computers (note of sarcasm here) - the room had no separate work station or desk; a thoughtless touch. The room was the half the size of the hotel's other standard rooms. Would have been tolerable but was not clean - pigeon feathers and other crap located by the sliding door - looked like it had not been vacuumed in days...

Arrived a little early and able to check in right away. Super nice and friendly staff. The bed was bomb-so comfortable. I was very impressed with the room as well.

Not a real great neighborhood, but one block away from BART, which came in handy. I wouldn't walk around at night, but the price and comfort of this hotel made it worth it. Pay for parking in a secure garage attached to hotel.

My wife and I arrived at the hotel on the evening of Wednesday 25th January returning from Hawaii. The hotel itself is excellent rooms and service good in all respects, perhaps except for the dinner buffet which was warmed up and not to my liking at all. My wife had the salad and did better than I.
HoweverI think my heading related to our visit to this area both last week and now should be "I cry for you San Francisco" not quoting too heavily on the song from Evita!!!! Firstly San Francisco is a beautiful city with so much going for it in terms of amenities, infrastructure as well as scenery and Wharf etc. However all of this at a price related to the disturbing level of dirty, filthy, scruffy down and outs and beggars that are everywhere. Disgusting sights of them everywhere some even partly clothed and exposing themselves, it is a job to work out those that are mentally ill, those that are drugged up or drunk and those that are as they are because they want to be. All in all one would like to have the feelings of sympathy and charity but these filthy people should be dealt with and removed. Not sure about helping them but think of the benefits to all if they are dealt with as they should be and removed from the streets. It is so sad in my view as my wife and I would have loved to have visited a number of places but decided we did not want to pass over or by some of these smelly dirty people who frequent almost every part of San Francisco. Why I ask do the police not do something about this even arresting them for stealing the shopping carts which many of them use to cart their belongings around. Also a word about travelling on public transport, we travelled on a bus from Fisherman's Wharf to the Civic Centre at about 3pm on the afternoon of Thursday the 26th January and were unfortunate enough to be at the Galileo Academy of Science & Technology when it was boarded by a large number of girls or should I say young ladies from the school. During our tip their language was appalling and they used each and every expletive I had ever heard and with no shame whatsoever. Also their lack of the English Language like so many was evident by the stupid and annoying use of the word "LIKE" in almost every sentence they use. Interspersed with such memoral lines as "you know" etc with the expletives they took an enormous amount of time to tell their associates even the most simple details. Sorry this review as about the hotel but as far as I am concerned it is also about the area in which the hotel is situated.

Great hotel, comfy bed. Great Staff. what else do you need.