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Union Square Plaza Hotel – reviews, photos

2.0 of 5
432 Geary Street, San Francisco, CA 94102
Hotel amenities
Union Square Plaza Hotel
Union Square Plaza Hotel
Union Square Plaza Hotel
Union Square Plaza Hotel
Union Square Plaza Hotel
Union Square Plaza Hotel
Ranked #175 of 239 hotels in San Francisco
3.0 of 5 stars 279 Reviews
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279 reviews from our community

    Trip type
Traveller rating
    18
    82
    78
    60
    41
Date Rating
Orange, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Do not stay here.”
1 of 5 stars Reviewed 14 January 2012
3
people found this review helpful

Elevator takes longer to get to the lobby then it took for our 6 floor walk up. At night the garbage was picked up every night at 12:55 am. From 6 flights up you could hear the man downstairs screaming obscenities as if he were yelling it in my own ear. Also the first night we found a used condom wrapper on the floor and our stay of 3 nights it still there. Also we could hear protestors every morning. Beware of how thin the walls are no matter what floor you are on. There is no coffee maker, shampoo, conditioner, lotion and to charge anything (ie: cell phones) takes forever. We have traveled nationally and internationally and this is the worst place we have ever stayed. If you are going to sleep all day and be up all night this is the place to stay.  

  • Stayed January 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Sunnyvale, California
Top Contributor
53 reviews 53 reviews
Reviews in 25 cities Reviews in 25 cities
10 helpful votes 10 helpful votes
“Good”
4 of 5 stars Reviewed 21 December 2011

we wisitied someone styaing there. the room was spacious and comfortable.
The ambieance was very good.
The Hotel is located near Pier 39. We can easily go to downtown and there is a parking garage very close to the hotel..

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Shanghai, China
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Great location, nothing else.”
3 of 5 stars Reviewed 21 December 2011

Stayed here for three nights. It is a very old hostel. Everything is old, from the walls to the furniture to the carpet. The room deco was old fashioned, European style if you want to make it sound better. The entrance/lobby is very small, so small that they have to use a floor-to-ceiling mirror on one both sides of the wall to make it look bigger! The elevator is soooo slow. The staff was helpful in answering my touristic questions, and the location is great.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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carlow
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“No Problems”
3 of 5 stars Reviewed 13 December 2011

Had no problems here at all. Very central and rooms at the back are very quite. Nice and clean with a good shower. Couldnt get the TV remote to work but other than that its just fine.

Room Tip: back of house
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“Do not stay in this Bed Bugs infected hotel”
1 of 5 stars Reviewed 8 December 2011

I was bitten by bed bugs soon after I went to bed in the 1st evening. I was too tired to move hotel so I settled for relocation to another room which was very worn and dusty (same with the first). The window won't stay opened and there was no air condition. On the 4th morning I found a live bed bug clawing on the bathroom floor.

I chose the hotel for its location i.e. buses travel along Geary Street, 15-20 minutes walk to Chinatown, 8 minutes walk to the nearest cable car stop, many Downtown San Francisco attractions are within walking distance.

I will not recommend this hotel until they have sorted out the housekeeping/maintenance issues.

  • Stayed September 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Union Square Plaza Hotel

  • Hotel Union Square Plaza
  • Union Square Plaza San Francisco
Address: 432 Geary Street, San Francisco, CA 94102
Price range (per night):* INR3,753 - 13,442

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