I was extremely pleased with this hotel. First, for its excellent hospitality, everyone is really polite and focused on serving their guests. Second, it is really clean and the rooms have cool views of the city. The hotel is not located in a rich part of town, however it is right in front of the BART Station, which can take you everywhere in San Fran, therefore the price is awesome and you are still close to everything. My girlfriend and I took the cable cars everywhere at all times of the night and we had a blast!
Finally, I forgot my clothes in the closet, and the housekeeping department saved it all for me, and was extremely helpful into finding the best way to get them back to me.
I WILL DEFINITELY stay there again if I go to San Francisco.
Room Tip: Ask for the rooms facing Market Street :-)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 November 2011
Dear flavia m,
Thank you so much for your complimentary comments, as they are most welcomed! We take great pride in trying to provide our guests with the best experience possible and always feel rewarded when our guest express notice our hard work. As so rightfully pointed out, we are located in downtown San Francisco and surrounded by public transportation and tour buses. We are so glad you enjoyed your stay with us and truly look forward to be of service to you again next time you visit San Francisco.
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC