I will start by saying I did not stay at the Marine's Memorial Club, but I did eat at the excellent Leatherneck's Steakhouse on the 12th floor. Magnificent nighttime view of the city, attentive service and a superb, moderately priced steak was my reward. I would HIGHLY recommend this restaurant to anyone staying around Union Square area in San Francisco.

Wonderful 3 night stay in this excellent hotel. Stopped in room 301. Staff were sooooo nice and very helpful. Room was very clean and breakfast was beautiful. The whole place is soaked in history and it was a pleasure to be able to access all that the hotel had to offer and for us to remember a dear friend which was part of the marine corps. Thank you very much. Looking forward to coming back.

MMC is always a good choice. The front desk staff and the bellmen/concierge were all very friendly, professional and helpful. Our room was fine, bathroom was small and somewhat dated, but very clean. Best part was that the window opened! The refrigerator, which was in the closet, was much appreciated.
The breakfast and "happy hour" are a plus, and one of the reasons we return, but they could use a little fine tuning. The breakfast wait staff were all friendly and efficient. I don't understand why they only have the toasters out on the weekends. And new toasters would not be a budget buster, it takes several minutes for a slice of toast to even get partially done.
The evening cocktail hour was a mixed bag. The view is spectacular from the 12th floor, so why they don't turn down the lights, put a few candles on the tables and let people relax and enjoy it is beyond me. The wait staff is busy, but one night out of three were they at all friendly and welcoming. Good service equals good tips. The "hosts" at the entrance bordered on rude, never a smile or a greeting.

My family and I have stayed at the Memorial several times and are always impressed. The service is impeccable, the rooms are spacious and well appointed and the location is wonderful for shopping, dining and sight seeing. Regrettably, there were issues with the hot water supply three out of four mornings. The management comped our rooms (two suites), which was most kind and appreciated. The hosted breakfast and happy hour are both very nice. We hosted a dinner for twenty while there and all had a delicious meal with top notch service. When our travels take us to San Francisco, we will again call on the Memorial.