I was hesitant to go here after the negative reviews, but went anyway. It is an older hotel, but great location right on the beach (actually closer to the Ocean than most Kaanapali Beach hotels). There is no elevator, kitchen, etc and does need maintenance, but not in horrible condition. We could use the pool and towels for the next door hotel-Royal Lahaina. The price was very good and we only slept there, so I might use again. We could see the luau show next door from our balcony, which was a plus. If you are on a budget, this is a ok place to use.

The location is great! Right on the ocean, on the Royal Lahaina Resort property, but the Kaanapali Ocean Inn itself is pretty dumpy. There is no elevator, the rooms are dirty feeling due to the outdated linens & furnishings and the forest green carpet. The bathroom was useable but the shower/toilet combo area was small. The shower itself was just a stand-up and the fixtures all needed re-caulking and the ceiling of the shower was gross. On our 3rd night after being gone all day doing the road to Hana, we came back to find a trail of ants coming from the ceiling to our kitchenette area infesting our not cheap groceries & a dead beetle under the night stand... We immediately called the front desk and they moved us to a cottage still on the Royal Lahaina Resort property (a MUCH nicer place, but the beds seemed the same). Both beds we slept in were very uncomfortable, paper thin pillows and the mattresses were hard, felt like the cheapest ones you could buy. Another downfall was there were no microwaves in any of the rooms. Food in Hawaii is expensive so grocery shopping and trying to do at least 2 meals in your room is really the way to go on a budget so not having a microwave really limited our food options. Another downfall is you have to pay daily for parking, something to keep in mind when looking at other hotels that offer it for free. If you are on a tight budget the Kaanapali Ocean Inn would be suitable because the location is great, if you can spend a little more at least get a cottage or a room at the Royal Lahaina. The pools were great, the restaurant was good & the ocean just feet away made up for the crappy room & ant problem, but I would not recommend this place to a friend unless staying here was their only way of going to Maui.

We did a 4-nighter on a special. We had a beautiful room next to the ocean. However, it was also exactly where they hold parties. So, on the very night we really wanted quiet, there was a band on the grass right outside our room for 2+ hours. We talked to the manager about it, but of course, were told when it would be over, and that we'd get breakfast and a prorated credit on our bill. What we wound up with was a "goodwill" deduction memorandum for our next trip. I didn't bother to go through the motions with my credit card company and push for the tangible credit. The staff at the front desk aren't very friendly; though everyone else working there seemed most friendly. If you want a room at the ocean, not terribly costly, and don't mind that there could be a lot of noise at night, then go for it, but there are nicer places at Kaanapali on Maui. As I said, the room was nice, however, the place does need remodeling. Maui is fabulous...Aloha.

I came for a couple days to attend a wedding at the Royal Lahaina property, which owns the Ocean Inn. I didn't expect a lot since my rate was less than my friends staying next door at the Royal Lahaina. This place was built in 1962 and I think that was the last time anything was done to it. It was clean, but that's all I can say. My room overlooked the back of the bar at the Luau area. The "Free Wireless Internet" turned out to be 1 hour per day, and service kept cutting off. I paid the 10 bucks for all day, but still had very little usage. Staff was ok, they did give us a complimentary room to change in before our evening flight home after checkout. Common areas are shared with the Royal Lahina, which is an ok property, but has very plain pool areas and little other relaxing space for a property of it's size.