I'll start this review by saying that Honua Kai is not a Hotel or a Resort. It's amazing that they charge a $25.00 resort fee, because this place is merely a Condominium Complex. I've read the numerous other reviews on this place, and most of them are spot on. The rooms are nice, because they are new, but everything else goes downhill. Here's my list of complaints:
1. Horrible Raw Sewage smell
2. Cockroaches
3. Too many small children that intrude on everyone else's enjoyment
4. Balcony Chairs make horrible noises to units beneath - it could wake the dead!!!
5. Uncomfortable pool chairs that feel like you are lying on cement & not enough chairs to accomodate the amount of rooms at the place.
This place is a condominium complex, so trying to get "Quality Service" is not going to happen. Most of the units have been sold to private owners who rent the units out either through Honua Kai or other rental companies. The place itself held on to a handful of units so they could make some extra money, but in in the end, this place is NOT A HOTEL or RESORT, it is individually owned condominiums. So don't expect to get good Service or Amenities, because it just isn't going to happen. They shouldn't be advertising it as a Luxury Resort, because it is just plain false advertising. In the end, if you have numerous small children under the age of 6, don't mind the wonderful stench of raw sewage, and can view cockroaches as a tropical enjoyment, this is your place. Otherwise, I would recommend looking elsewhere.
Room Tip: Top Floor will avoid the loud balcony furniture noise.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC