We are staying at the Maui Banyan currently. The condos are ok. The grounds are well kept. However, if you are travelling with kids, look elsewhere. There is a real culture of owners here who do not like children around. Our first day we went immediately to the pool to play and were directed to the rule board in 30 seconds flat. Amongst other rules it stated no Marco-Polo, No splashing, No balls in the pool, No "horseplay", etc. Our kids were very dissapointed as were we. We were told by those that pointed out the rules that they would prefer if we went and checked out the other pool as they were trying to nap. We hoped this was an isolated incident, but the same thing happened again tonight. We had a bbq at the pool and our kids were playing in the pool after supper. It was 7:30. They were laughing and making noise. An owner came out on his balcony and started yelling at the kids to be quiet. Shortly there after, the security guard showed up and told us they'd had a noise complaint. We had to shut it down and go hang out in our ok condo.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 February 2012
Aloha and Thank you for sharing about your experience. Please accept our sincerest apologies for any inconvenience you may have experienced. The units at the Maui Banyan are individually owned and owners choose to rent them on their own, rent with a management company like Aston Maui Banyan, rent with other management companies or some do live on property as well.
Although there are signs posted for specific types of play that is prohibited at the pool, this is not to discourage children from being at our property but rather to ensure the safety of all our guests and owners.
Your experience noted is surely not the norm and we do welcome families with children. We truly apologize for your inconvenience and hope to have another opportunity to serve you in the future.
Please, if you return contact our management team directly and we will do our best to make you as comfortable as possible.
Mahalo and Aloha,
The staff and management of the Aston Maui Banyan Resort
We hope to have another opportunity to serve you in the future, please when you return contact our
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC