We recently stayed here for 8 nights - far too long. We chose Maui Eco Resort because we wanted a quiet place to relax while on vacation. This was my first and my boyfriend's second trip to Maui. Everything written in the previous post by Jimimhendrix was spot on, but I'd like to add a few more notes.
There are a lot of staff and WWOOFers here and you will encounter them often. I hope you like to socialize. They are lovely people, but it almost felt like we were staying at a hostel, with so many people coming and going. On this particular trip, this was not the atmosphere I was looking for, though I have spent a lot of time traveling as a backpacker.
Many of the staff use the bathrooms in Opua House. The retreat's website only advertises 2 rooms without private bath, but there are actually 3, including the room used by the resident housekeeper. Several of the volunteer staff also shower there. We often competed with staff for the shower when we returned in the evenings. This was really surprising to me because the woman I booked with on the phone went out of her way to assure me that the bathroom situation was never a problem, giving no indication that it was for other than guest use.
To amend Jimimhendrix's review, it is the LOTUS room that has a private bathroom.
We also found it irritating that we were constantly reminded to turn off lights, even though we are very good about this. I did not appreciate the "friendly reminders" and jokes about irresponsible mainlanders, especially given all the signage to the same effect.
After you book here, you receive a lengthy e-mail about the property rules and helpful hints for getting there and around. There is also mention of a guest book in the rooms that contains other information once you arrive. This book didn't show up until our second day, when 2 were placed in the entryway of Opua House. I took one to look through and then returned it to that spot. The books were never placed in the rooms during our stay. In the book, it said that weekly guests would get a change of towels halfway through the stay. On day 5, we still hadn't been given new towels, so I asked the housekeeper (Ruth) about it. She said Kutira told her they don't get changed. When I mentioned the guestbook, Ruth had no knowledge of it or of that policy, despite having worked there for 3 months. We were then told to swap our our towels with the fresh ones in our closet.
We were unfortunate to stay at this property during a particularly stormy period; it rained nearly every day. We quickly realized that we did not want to spend our time at the retreat, so ended up driving to other parts of the island each day and usually escaped the rain. The dirt road to the retreat is BAD. We had a brand new rental car and wished we had booked a Jeep.
The trails on the property are steep and quite dangerous when muddy. The trail to the lower waterfall is not clearly marked. Mosquito repellent is a MUST. If you're adventurous enough to do the hikes, the coastline on the property is stunning and worth exploring. We were treated to several rainbows during our stay - the one upside to the nasty weather.
A final note about the owners. I fully imagined from the website and correspondence that Kutira and Raphael would be pleasant and attentive people. We saw Kutira one time, when we crossed near their house to get to a trail and their dog came after us. Kutira spoke with us briefly from her 2nd floor balcony. We saw Raphael almost daily, but the most he spoke to us was on the day we arrived, when he gave us a brief orientation and took our money. Once he had our money, he basically ignored us. Interactions were awkward, with him barely acknowledging our friendly greetings.
The bottom line is that by day 3, I was wishing we had booked somewhere else for the rest of the time. The "energy" on this property was not positive for us. We would not stay here again.
