We had 10 nights in Building 1 of Kahala in Poipu Kai; it was our first time on Kauai. We booked "run-of-the-house" through Suite Paradise, so we saved ourselves some money and in many ways lucked out to be assigned where we were.
The condo itself was roomy, clean, and well-furnished as advertised----everything we needed. Early every morning I'd go out super early to drink coffee, read my book, and listen to the distant roosters, the rustling palms and the roar of Brennecke's Beach a short distance away.
We appreciate HD TV a lot more, now that we're home, but we didn't need TV too much anyway.
The reason we can't give this condo a better rating is that there was a lot of noise---and we never really knew when it was going to happen. We faced the pool directly, and there were lots of exuberant youngsters who should have been in school, plus young adults eager to impress each other; noise continued until 10 PM and was especially annoying because people would sit across from each other in the hot tub and talk above the din of the water-jets.
We were on the second floor, so other guests intermittently clomped around in the suite above us. The adjacent restaurant, while nice, also generates noise in the evenings. The busy road alongside our bedroom we were able to drown out only because there were spare fans. But the worst thing were the McLouds below us, the obnoxiously ignorant couple whose high-decibel conversations on their lanai many evenings were as inarticulate as they were rude. We called security one time but of course they couldn't do anything because it wasn't 10 PM yet.
So anyway, I wouldn't discourage you from booking in Poipu Kai, but if you're at all sensitive to noise on your peaceful vacation, make sure it's a quiet location within the complex.
Room Tip: Ask for the top floor for less noise.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 May 2012
Mahalo for staying with Suite Paradise and taking the time to post your comments. I am sorry that you had to deal with noise throughout your stay. If I might suggest on your next visit to request something in a quieter area, possibly away from the pool where it can be noisy from children playing. We care about your holiday and pay attention the requests that come in. We are not always able to guarantee a request but we make every effort to. Also reporting the extreme noisiness to our front office could have allowed us to offer other options that may have been quieter for your stay. Please do not hesitate to contact me directly for your next holiday and I will look into your accommodations personally.
Aloha,
Malia Beniamina
Suite Paradise Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC