I am writing to remind those purchasing your trip online with any of the dot.coms to be sure you call directly, well in advance to ensure the reservation. My husband and I landed to be told that the owners were not aware of our booking up till about a 1/2 hour before our call. Apparently, they are notified by email, but never received?! I am still not sure who's at fault here. With no room for us, they were kind enough to transfer us to another outstanding "B&B" within the immediate area. We were very well received, yet the initial greeting was awkward; not how you want to find yourself, after 12 hours of flight with no lodging in paradise. We ended up having a private, yet fantastic time at Cozy Kauai Cottage and look forward to returning. With limited experience at Hale Kua, yet in a great local, I cautiously recommend. You'll find once settled, you really can't go wrong in friendly Kauai, Mahalo!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC