I will be brutally honest. I admire this place and love the people. I love buying my food at the local market and cooking it, as I get tired of restaurant food after after while. They have 18 Weber Grilles with propane on the premises for grilling. I love that. I always meet somebody interesting while grilling. While there, I mistakenly left the condo phone off the hook. My family tried to call me for an emergency. My cell was dead. They called the front desk who called the maintenenance crew to fix my phone and notify me that the phone was off the hook! What service! Even if you stay here, you will have priveleges for golf, Hilton, Marriott, etc. Stay here and make your stay comfortable. Now for the bad: because this place is less expensive, sometimes the local Kamaiania (Hawaiians from other islands) book here and take over the pool. Their kids can be brats. Just dont take gruff from the tatttood ones. Act like you are an owner too and tell them that their bratty local kids are little brats. Other than that, I love this place!!!!

We stayed at Ashton Shores for Christmas 2011 and were very pleased with our booking! This was our first visit to the islands and the first time we stayed at Ashton Shores. The location was just what we were looking for in a resort town with all the amenities but a short distance from the attractions of Kona. We checked-in in under 5 minutes and playing in the glistening pool in under an hour. Both Char and Danette exhibited outstanding customer service with warm greetings and prompt response to our needs. The grounds were gorgeously maintained and more authentic than the neighboring resorts. Our room was a bit aged but very well maintained and equipped with everything we needed. The office even loaned us boogie boards and snorkel gear for our stay! We appreciated how quiet the resort was allowing for restful nights after all our daily play. In our short time there we visited the volcano, tropical gardens, kayaked, cliff jumped, snorkeled, boogie boarded, saw several turtles and swam with the dolphins. I would highly recommend Ashton Shores if you are looking for a HOME base while visiting Hawaii!

If you look too closely, you can see that the suite is old. There is rust, peeling paint, loose railing. In spite of this, the property has been well maintained, and it is clean and very comfortable. Our suite has a large, king size bedroom, two bathrooms, a sunny, open living room surrounded on two side by a spacious lanai. The kitchen is well equipped, complete with dishwasher and in suite washer and dryer.

Housekeeping comes in daily to change towels, empty garbage and make beds.

You can be completely self contained on your visit to the Big Island. We stocked the fridge, bought a cheap styrofoam cooler and loaded up for each day's adventure.

We stayed 6 nights in the pre-Christmas period, 2011.
Location: Centrally placed along the Kohala coast. Closest beach is A-bay (ask for how to get to the public beach-access parking, it is not well signed) is good for swimming/lounging, but other great beaches (example, Hapuna, beach 69) are <10 minutes away). Not right on the water, if that is what you are looking for, but many restaurants in 15 minute walking distance.
Ambiance: We had an upper-floor unit, and when you walk in you have a wonderful impression of space and peace. Very large units with huge living/dining/kitchen area and enormous master batch. The living room furniture in our unit was a little run down and uncomfortable, and the kitchen was a little under-equipped (prevented the Excellent rating).
Service: There was daily towel service, to our surprise. Problems dealt with rapidly.
Amenities: Nice (average size) pool. Hot spa was inoperative while we were there. There are tennis courts too.
Overall: This would be a great place to share with two couples, or with a family.