This is our 5th visit to this resort, so obviously we have liked this location very much. The units managed by South Kohala Management are poorly upgraded, poorly maintained, and poorly cleaned. This month we were travelling with friends, who also have been here many times in the past. We selected and paid extra for what South Kohala Management called a "deluxe" unit. It was anything but deluxe. Kitchen has not been renovated since the unit had been built. Dirty grout on floors and counters, warped dirty cabinets and terribly old stained carpet. The shower in the 2nd bathroom leaked so badly that it ran into the bedroom. When we complained about the water leaking, the manager in the office told us to put more towells under the shower. It took much complaining to get them to change us to another unit.
The grounds, which are not maintained by them are immaculate and beautiful, and the whole resort area is georgous.
I would come back here again but would not ever rent from South Kohala Management which has poor standards and delivers poor service. This would be an "A" property if the units were maintained, renovated and cleaned well.
P.S. The fitness center charges $31.00/day per person.

Our family had a wonderful vacation at Dave and Sandy's Mauna Lani Terrace H303 condo over Christmas. They have made their condo even nicer than it was when we stayed with them a few years ago. The condo is very tastefully decorated and the ocean view is fantastic. In addition, there are many other thoughtful touches that are above and beyond: freshly laundered beach towels, really nice bath products (usually I avoid the hotel offerings and use my own.) Big basket of local fruit, chocolate and kona coffee. They had beach stuff for us: cooler, mats, toys. And most important of all: really comfortable beds.

We will definitely stay there again next time we are on the big island.

We have been coming to this resort for 25 years and really enjoy the quiet and beauty. We have booked with South Kohala Managemnt several times as well as well as with owners directly. Every time we book with the management company we have had a very irritating experience. It is as if they are doing you a favour by allowing you to stay there. This time we were unhappy with our unit and asked to see others that were available. Ghastly! Dead cockroaches all over in one unit and mouse droppings and dead rodents in the other. When I told them this they just and said "oh yeah,some units have that problem". Unbelievable! We will visit the area again but never go through South Kohala Management so help me God.

The location was excellent and overall this is a decent property. The beach available for use is very nice but unfortunately you are unable to use the pool or beach that is part of the attached hotel which should have been stated in the rental information. The unit itself is poorly maintained with multiple light bulbs burnt out and the shower door to the master unit would not close. The unit had not been used for almost a month because there was a note from the previous guests listing all of the things that needed to be fixed (and had not been) which was still in suite along with the keys. The bathrooms and kitchen were dirty because they had not been properly cleaned prior to our stay coupled with the fact that no one had checked the unit before we arrived. The floors were littered with dead insects because of the lack of use of the unit. My four year old son thought that the dead bugs were pretty cool however my wife did not. While I am aware that tropical locations attract bugs this would have been a non-issue if someone had vacuumed the unit immediately prior to our stay. I would not recommend this particular unit until the owner starts taking care of what I would consider very basic maintenance and cleanliness issues.