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Hilo Airport Hostel : Pineapple Park – reviews, photos

860 Piilani St., Hilo, Island of Hawaii, HI 96720
Hotel amenities
Hilo Airport Hostel : Pineapple Park
3.0 of 5 stars 9 Reviews
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9 reviews from our community

    Trip type
Traveller rating
    1
    1
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Date Rating
Hilo, Hawaii
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Would go again!”
5 of 5 stars Reviewed 14 October 2011
1
person found this review helpful

I just finished a visit at this hostel for the first 2 weeks of a 6 week visit to the Big Island. Annie and her staff are really great. Feel like family now. I loved staying there and how helpful they all were every time I needed directions, help or assistance for what to see and how to get around. Facilities are very clean and comfy, everything I needed. Lots of hot water : ) As a single woman traveling, I felt very safe. Especially with her little dog Lilly on the watch! LOL I plan on staying again when I go back to the Kona side. I really DO recommend a car. The bus stops right out front and runs the Kona Alii drive road, but car makes seeing the sights much easier. She provides pick up and drop off for a much cheaper fee than a taxi - take her up on it!

Room Tip: I stayed in the front smaller bunk room and it felt very private, quiet, and comfy.
See more room tips
  • Stayed October 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Susan M about Hilo Airport Hostel : Pineapple Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Average place, great people”
3 of 5 stars Reviewed 31 August 2011
1
person found this review helpful

There's not much to say about this hostel (or it's sister Hostel in Kona). It was a standard hostel in most respects (common kitchen stacked with everything you need, good location, pretty standard rooms.

The manager, Scott, was really great, friendly, and helpful when we needed directions and suggestions. Funny too.

It was clean, there weren't crazy rude people like some have written, and overall it was a standard visit with no problems.

The nearby farmer's markets were wonderful and excellent for stocking up on amazing food.

The Pineapple Park Hostels (Kona and this one) do charge, however, and additional fee which was not on our reservation. When I asked, they said it was a tax of some sort. Not sure what that was about since other hostels booked through the same company didn't have that.

Stayed August 2011, travelled with friends
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Ask David R about Hilo Airport Hostel : Pineapple Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shepparton, Australia
1 review
“Great stay”
4 of 5 stars Reviewed 22 August 2011

I got to stay at both hostels on the hilo side and kona and i really enjoyed my stay at both hostels. I got to know the manager at the time scott and he is a very helpfull, nice and friendly. I found both hostels to be very tidy and clean and the long term stay people were very nice and they made me feel very welcome. I met the owner annie and got along with her very well, she made my stay a great one and treated me very kindly. We had great conversations and many laughs together. If your a down to earth person you will love annie. She keeps her hostel very clean and organized, all she asks in return is for your respect and understanding of her buisness, which is very easy to do. Over all i have nothing to complain about, as i enjoyed my stay at both hostels. I would stay again :) Cheers.

  • Stayed August 2011, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask anthony p about Hilo Airport Hostel : Pineapple Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
“Caution travelers”
1 of 5 stars Reviewed 26 April 2011
2
people found this review helpful

Jeez- what can I say that will be a positive? Not much.

The place was a filthy, nasty, drunken, potsmokers paradise. A young man "managing", nightly pokerfests complete with plenty of booze, language and disregard for the guest. We originally book 4 nights but could not stomach more than 2. When asked for refund to relocate....the owner(?) Ann became hostile and aggressive. Being told to get the [...] out in front of our small children was delightful. We were "to picky, trying to steal her things(?) and not welcome any longer." Enter the husband.....nasty, drunk and agressive, in the company of some older Madcow person.........delightful if you are looking for that type of entertainment. Our possessions were THROWN out into the street. Police took report but civil suit is only recourse....not worth the effort. A very BAD lesson learned.

We have since looked into this business. They actually own three...some positive reviews but overall the rating are poor and wesuggesst other options. Hostelworkd.com removed their listing after numerous complaints but they managed to relist under a diffrent name.

  • Stayed January 2011, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask countingsheeptoday about Hilo Airport Hostel : Pineapple Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“be carefull of overcharching”
2 of 5 stars Reviewed 10 March 2011
3
people found this review helpful

We stayed there for three nights. Here on Big Island are a lot of places to explore, so we stayed there only for sleeping. The room was not very clean and we did not like to put out our shoes there, outside the bed. But it is a very budget place, so this is not unusual.

We booked the hostel online (bookhostels.com). When we checked in, the manager Mr John charged USD 20 more on my credit card than the correct amount which was written in the booking confirmation, what I didn´t realize at this time. When I realized this mistake before checking out, he told me he is not interested what is written in the booking confirmation, because he doesn´´t know bookhostels.com, the hostel has no contract with them!!! I saw on his computer that he also has got the confirmation and there was written the exact balance due which was written in my booking confirmation and not USD 20 more. So why did he charge me USD 20 more??? I tried to get the difference back for nearly one hour, without success. So we have to think the overcharching is not just a mistake, therefore be carefull.

  • Stayed March 2011, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Ask chro76 about Hilo Airport Hostel : Pineapple Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hilo Airport Hostel : Pineapple Park

860 Piilani St., Hilo, Island of Hawaii, HI 96720
Price range (per night):* INR2,796 - 8,388

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