Maureen herself is lovely and personable, which makes writing a less-than-glowing review a little difficult for me. Mom told me if I don't have anything nice to say I shouldn't say anything at all. But I count on Trip Advisor reviews for both recommendations and cautionary tales, and if I'd known what I know now before booking at Maureen's, I don't think I would have booked.
I was traveling on business, and was convinced by my traveling companion to check out a B&B, since the nicest of Hilo's hotels is pretty mediocre. Like I said, Maureen was very sweet. But when I'm traveling on business, I want to be comfortable--and frankly, I wasn't.
First, the place isn't totally clean. It has fallen prey--at least a little--to the damp Hilo air. Some of the pillows on my bed smelled of mildew. The shower curtain was visibly mildewed. I was glad I wasn't allergic to mildew, because I would have had to switch to a hotel.
Second, there's no AC. Hilo is much more humid than it is hot, and there's nothing quite like sleeping with hair sticking to the back of your neck and your PJs sticking to your body. To add insult to injury, Hilo is famous for coqui frogs that croak--loud--all night, and they can be heard very loudly from every single room in the B&B. Without AC, you'd die from the humidity if you shut the windows. Sleeping sticky with loud frogs croaking in your ears is a little what I'd imagine hell to be like. At least a little.
Third, the bathrooms are shared. I was traveling on business and had to forgo my shower one morning because the guys down the hall took over my bathroom for an hour when I needed to be getting ready. Also, there was no proper shower--just a spray handle. So when I did get to shower it was, um, tricky.
Fourth, there's no maid service. Beds don't get made. Dirty towels aren't swapped for clean towels. Trash doesn't get emptied. Pretty much anything goes.
So what's to love? Maureen. She's so sweet. Really. And she personally cooks breakfast in the morning.
All in all, though, I'd take a clean, air-conditioned mediocre hotel over a sweet B&B owner. When I'm traveling on business, I just need my eight hours a night to count!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC