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Country Club Hawaii Condo Hotel – reviews, photos

121 Banyan Drive, Hilo, Island of Hawaii, HI 96720
Hotel amenities
Country Club Hawaii Condo Hotel
Ranked #8 of 8 hotels in Hilo
2.5 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    6
    8
    4
    3
    16
Date Rating
new york
1 review
1 helpful vote 1 helpful vote
“Old and worn out”
2 of 5 stars Reviewed 30 December 2007
1
person found this review helpful

I would have rated this "terrible" but save that for something truly horrible, which this was not. The earlier reviewer, who commented on being very apprehensive as they checked-in, took the elevator, and walked down the hall, only to have all turn out right once they entered their room, set the tone for our visit. The exception was that all was not okay once we turned the key in the door.

Our room was very basic, not in good repair (very dirty drapes and peeling wallpaper), and had no door safety lock, lanai sliding door lock, nor control of the AC at all - there were fan, on-off, and temp controls, all absolutely frozen in place. The view off the lanai was very nice, and there was a kitchenette and micro-wave, etc., but we just didn't feel comfortable - it was all somewhat shabby.

So after one night we check rates at another hotel in the area and found something we could happily live with, and moved.

Overall if cost is the primary motivator, and this is as good as you can do, then take it, but have very low expectations.

It may be that another room would have been a totally different experience. My impression is that each room is owned individually (it IS named a condo hotel), and perhaps it was just the owner of our room who decided to have no T.V. remote control, no clean drapes, etc.
That might be worth considering, but I don't know how you would assure
you got a conscientious owner's room when you booked or checked in.

Stayed December 2006
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honolulu, Hawaii
1 review
1 helpful vote 1 helpful vote
“Great place to stay!!”
4 of 5 stars Reviewed 9 October 2007
1
person found this review helpful

I live in Hawaii and have stayed at various hotels in Hilo over the past several years. In my opinion, this is the best place to stay in Hilo. The rooms were very nice and clean, the staff was friendly and the prices were pretty good. It's centrally located and near the Hilo airport with a nice view of Hilo bay too.

  • Liked — Great location and nice rooms!
  • Stayed August 2007, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask HI_Resident about Country Club Hawaii Condo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Slidell, La.
1 review
4 helpful votes 4 helpful votes
“Good place to stay”
5 of 5 stars Reviewed 14 May 2007
4
people found this review helpful

My family and i stayed at this property April 2007. For the price you can not beat this place. The rooms we rented were clean and very nice. The staff was the best ever. Security was good with someone checking the parking lot all night. I did not hear any noise from the bar down stairs. The rooms have kitchen facilities. Don't hesitate to stay here.

  • Liked — The staff, they were great!
  • Disliked — Parking lot area looked a little run down.
  • Stayed April 2007, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Oahu, HI
1 review
22 helpful votes 22 helpful votes
“Beware... I Would Not Stay Here”
1 of 5 stars Reviewed 15 January 2007
22
people found this review helpful

We just got back (1/14/07) from a trip to Hilo and would not recommend staying here. Being a Hawaii resident, I could tell from the parking lot that it appears that the majority of the parking stalls were occupied by residents and not visitors (very few rental cars). Although I did not ask or was told, I suspect that this property resembles a condotel (vacation rentals and residential units).
Being an experienced traveler I read the TripAdvisor reviews and the reviews identified some concerns. So, I decided to call the property directly and after speaking to a reservations employee, she assurred me that the units had all been renovated within the last year (not so); the property was a safe place and security patrolled the area at night (to me, this is a scary place at night); parking was generally not a problem - there was a bar/nightclub downstairs and that it may affect parking in the evening (loud music and people arguing in the parking lot could be clearly heard and there was no onsite parking available).
Although Banyan Drive is a prime location, there are no newly renovated accomodations (Hilo Hawaiian is okay, but I suspect the last renovation was sometime in the 80's). Today, I read in the Hilo newspaper that in the Spring of this year, the former Naniloa Hotel (now the Naniloa Volcanoes Resort) will open and have a limited number of rooms available initially and then more will become available as the renovation is completed...I can't wait. I know they will be pricey, but perhaps worth it.
I wanted to share this info so that travelers would not be disappointed with their Hilo lodging. As another reviewer indicated, contact the Hilo Police about the incidents at this property. Lastly, don't believe what the employees tell you.

Stayed January 2007
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Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
“good place to stay”
4 of 5 stars Reviewed 20 December 2006
3
people found this review helpful

Good place to stay.Nice view from hour room. Clean.I would go back NOV 30 -DEC2

  • Stayed November 2006, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
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Additional Information about Country Club Hawaii Condo Hotel

  • Country Hotel Hawaii Condo
Address: 121 Banyan Drive, Hilo, Island of Hawaii, HI 96720
Price range (per night):* INR3,635 - 6,990

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