I have to temper this review knowing full well that this is a 2* hotel.

Issues:
- due to the humidity/age of the property, there was a constant musty smell in the room.
- people checked into the room next door at 1:45am & as the walls are thin & the windows are just levered slats, we could hear them as they settled in for the next hour.
- mattress was lumpy & slanted

Info
- Two double beds, linens are clean, can use the internet for free with a password for 2hrs/day, lots of parking.
- Location is close to everything because Hilo is small.
- has A/C & a room fan
- we got "upgraded" to a room with a view of their fish pond, vs a room with windows that overlook the guest hallway

The room was alright; covered the basics. The hotel staff were exceptional, very friendly and helpful. The free breakfast was also quite good. As Hilo is quite damp in general, there were small insects everywhere; suffered quite a number of bites. However, I would not attribute that to the hotel.

We stayed in Hilo for one night before going for the helicopter tour the next morning. I chose this hotel for the price and I was not disappointed. The hotel is actually quite good. The room was clean and the bathroom as well. There is a breakfast that is included in the price of the room which is always a plus. It was very good even though I prefer buffet breakfast, so that I can have more to eat.
The pods with koi fish was also very nice. There is a duck that wants to make sure you notice him, so you are likely to be waken up by his "coin coin". But it was ok.

All in all, it is a good hotel if you don't expect a Hilton.

My wife and I stayed three nights here. Hotel staff are very friendly and helpful. The hotel is in a pretty good location by the beautiful Banyan drive, and close to Liliuokalani Park and Gardens. You can also see part of Hilo bay from the front entrance. The room is not as spacious as Kona Seaside where we stayed for three nights too. Room is clean but a bit noisy, you can hear what is happening in your neighbour's rooms. When people pass by our room, even they do not talk loudly, we can hear their conversations and footsteps. Room is quite dated and overall the hotel is quite old but with some renovations done, but the basic things you need are there. Hotel parking is $5/night, but we found street parking every night we stayed there.