This was the worst holiday inn ive ever stayed at. a much older hotel and the painting all were water stained like they had been thro a sprinkler accident.
We had put up the sign for fresh linens and only got new towels. The sheets werent touched. Finally on the 3rd day we called and complained and only then did we get the bed made with sheets. We had to call for coffee and shampoo every day since those never got restocked during our stay.
The restraunt staff was VERY unfriendly. We stood at the sign that said "please wait to be seated" for 15 minutes until we finally walked out. Noone said "hello" or "be with you in a few minutes" nothing! However, other (apparently regulars) took their own seats and were waited on.
We did find a great restraunt down the street called JB's. They were very friendly and we gave them HUGE tips for being so kind.
This hotel is not friendly, and dont really care if you stay at their hotel or not. I recommend spending your money else where just as we plan to do next time on our week stay.

I reserved my room a few days in advance.i asked to make sure their was a refrigerator in my room as I would be here for a few days and pack my lunch from groceries I bring with me. I was told that the order would be put in as my room did not come with a rig. When I arrived I was told there were no refrigerators and only the rooms on the 2nd floor had them in them. I asked to be moved as I had perisible food and it is quite warm. No great efforts have been made in 2 days to find me a room with a frig or an extra frig they could put in my room. I was told there is a waiting list of people wanting a frig. I was never greeted with a smile or apologized to formy inconvenience, I promise I was pleasant and patient. I will be traveling to Riverton each month for the next 4 months and will be staying 2 weeks each month. I will find another motel to stay in - one that has a frig in the room and friendly staff. the rooms are very clean and attractive, it's too bad the service is so non challant.

I booked this room online and the online site said pets welcome with a $20 extra fee. We packed up and traveled all day to get to the hotel with our puppy, and upon check in, was told that rooms for pets are smoking rooms and that they did not have any smoking rooms available, so we would not be able to bring our puppy into the building. This was not specified on the website, and the sign at the front desk did not specify this, either - the sign just said that a $20 fee would be added for guests with pets. When we tried to address this with the front desk, they would not budge, and my husband ended up sleeping in the car with the puppy. Another time, five years ago, when traveling for business, I arrived at this same hotel, and my room had been given away to a Halliburton worker since the hotel has a contract with Halliburton. I was traveling on State Government business and had had my reservation for over three weeks. My coworker and I were offered free drinks in the bar for the trouble, but nothing was offered to assist us with the lack of a hotel room, and nowhere else to stay in the tiny town of Riverton. We had to argue for over an hour for them to address our issue, and, finally, they did pay for us to have a room in a different hotel in Lander, 25 miles away. Had we not refused to take no for an answer, we would have simply had no place to stay that night and who knows what we would have done, as we had a big meeting the following day. The customer service at this hotel is horrible.

After six hours on the road from Denver I was happy to finally get to Riverton. Upon checking in, the front staff girls were very friendly. They recognized my PC status and gave me some freebies, to include a free drink at their bar.

I got stuck with a double-bed room, but I was so tired from the long drive that I didn't care, plus the fact that I felt like crap anyways I was happy to chill out and watch the MNF game on their nice flat screen TV.

There was no major positives and nothing bad from this place. If you ever find yourself in Riverton, this is definitely a place to stay. Didn't see a whole lot of other selections, but you can always count on the Holiday Inn for a good night's rest.