The bad: The property's website indicates that this place had "recently been completely renovated and remodelled". Ummm, I would have to disagree with this statement.

Some work had obviously been done to our room (newer, but already stained, carpet; newer tile floor), but everything else looked pretty shabby. The towel bar was clinging to the bathroom wall by force of will alone and the toilet seat was so worn out there was no paint left in spots! Bathroom counter, tub/shower, and faucets looked old and cheap - certainly not new in the last 10 years and nothing like the bathroom pictured on the website. (Apparently, we didn't get the remodelled room.)

The door to the room (which opened to an exterior walkway) was so old and loose you could see light around the edges - probably not too comfy if you stay during the winter ski season. Luckily, there was a deadbolt to supplement the flimsy handset lock. A/C was a small, wall-mounted unit that froze up after 1 night's use - mercifully, we were able to open the windows and let in some air.

On our second day there, we needed an iron and board to touch up some clothes for dinner - the front desk found an ironing board - but no irons?!? Luckily, Jackson is pretty casual and a wrinkled appearance didn't draw any dirty looks.

The good: The staff was very friendly and gladly assisted with dinner reservations and area info. The room seemed pretty clean and was promptly serviced daily when we left. Check-in and check-out were smooth. Jacuzzi tub (in the middle of the room) was nice, had a fireplace next to it, but I didn't run the jets. The only detraction of the tub was that it takes up a huge chunk of the room, leaving the bed about 3 feet from the entrance door to the room.

Overall: If I weren't in super-expensive Jackson Hole, this would have been a total rip-off. This was one of the least expensive places I found - most decent properties can run $200-$400 per night from what I saw on the net. In the future, I'll spend more to stay at a place that's been more thoroughly reviewed. The only reason I didn't move to another hotel was the lack of vacancy anywhere else in town. Even the best staff can't make up for a dumpy room.