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Hampton Inn Gillette – reviews, photos

2.5 of 5
211 Decker Court, Gillette, WY 82716
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Hampton Inn Gillette
Ranked #4 of 21 hotels in Gillette
4.0 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    10
    15
    2
    0
    1
Date Rating
Spring, Texas
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Good”
4 of 5 stars Reviewed 19 May 2012

A good Hampton Inn; free breakfast, free wireless, a good bed. Mixed reviews on the service. The girl who checked me in on the afternoon of my arrival was great. The next morning, a different girl at the desk seemed a little grumpy and seemed reluctant to help me when the printer in the business center was not working. I would stay here again.

  • Stayed May 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Anne T about Hampton Inn Gillette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debra Carter, Manager at Hampton Inn Gillette, responded to this review
23 May 2012
I appreciate the review of your recent stay at Hampton Inn Gillette. I apologize you were not completely satisfied with your stay. I appreciate your input on the areas where we fell short in our quest for outstanding service, as it gives us the information we need to try to fix the problem areas. I have addressed these issues with our front desk staff to ensure Hamptonality is always expressed at our hotel. The next time you are in the area, we would love to have you come back and experience an improved level of customer service. Thank you once again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laramie, Wyoming
Senior Contributor
23 reviews 23 reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
“Disappointing.”
3 of 5 stars Reviewed 1 April 2012
1
person found this review helpful

I usually find Hampton Inns to be a clean, comfortable stay with good service and effective management. Sadly, this is NOT the case here. They first gave me a first floor room facing the parking lot. I asked to be moved, and they did, but the room they gave me was less than clean. The stains on the carpet were off putting, but the armchair in the sitting area was disgusting. It was black with stains and dirt, and covered with food crumbs. The tiles in the bathroom were spotted and counter top was streaked with something. Breakfast was standard Hampton fare. Would I stay here again? Probably not. I tried to let the management know, but no one was ever at the front desk. Sorry, Gillette Hampton Inn.

  • Stayed March 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask mtngirlnv about Hampton Inn Gillette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debra Carter, Manager at Hampton Inn Gillette, responded to this review
23 May 2012
I appreciate the review of your recent stay at Hampton Inn Gillette. I apologize you were not completely satisfied with your stay. I appreciate your input on the areas where we fell short in our quest for outstanding service and accommodations, as it gives us the information we need to try to fix the problem areas. Our property is nearly 11 years old, and we have just done a public area remodel. We hope these areas more than exceeded your expectations. Our guest rooms are slated to be remodeled and refreshed in the near future. The next time you are in the area, we would love to have you come back and experience our refreshed property. Thank you once again for your comments.
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Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Great for business travel”
4 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

Stayed here for a night while on business. Fast free internet, free breakfast, free parking, and nice rooms. I'd stay again.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask agw7777 about Hampton Inn Gillette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Top Contributor
53 reviews 53 reviews
Reviews in 21 cities Reviews in 21 cities
45 helpful votes 45 helpful votes
“A little less than you expect from a Hampton”
4 of 5 stars Reviewed 12 October 2011
2
people found this review helpful

Looks good in the public areas, but the rooms are not as clean. The carpet in my room was stained, and my business had dust in the corners. The desk staff was gracious at check in.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jmichealr about Hampton Inn Gillette
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Burlington, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Nice surprise in Gillette”
5 of 5 stars Reviewed 12 September 2011

Really liked this hotel. Extremely clean, new, nice pool, helpful staff, great breakfast and no problem to have a dog.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask HCButcher about Hampton Inn Gillette
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Additional Information about Hampton Inn Gillette

  • Gillette Hampton Inn
Address: 211 Decker Court, Gillette, WY 82716
Price range (per night):* INR6,543 - 11,520

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