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Fairfield Inn Cheyenne – reviews, photos

2.5 of 5
1415 Stillwater Avenue, Cheyenne, WY 82001
Hotel amenities
Fairfield Inn Cheyenne
Ranked #11 of 26 hotels in Cheyenne
3.5 of 5 stars 49 Reviews
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49 reviews from our community

    Trip type
Traveller rating
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Date Rating
ABQ
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
40 helpful votes 40 helpful votes
“Fine for an overnight stay”
3 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

Ok, so it's a Fairfield Inn in Cheyenne...not a Ritz or anything. The staff was friendly, the rooms were clean, if a little on the older side, and there's a pool. Breakfast is the usual continental fare, but it was stocked, fresh, and just fine. The property is close to some restaurants (Chipotle!) and the air base. If you have an aviation nut or two in the car, you'll have a great time watching the Wyoming Air Natl Gaurd doing touch and go's in their C-130s. But you can't really hear them in the room and they knock it off around 9 PM anyway.

Clean, friendly, no issues. A great place to use Marriott points.

  • Stayed June 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“bring in the remodel team...”
2 of 5 stars Reviewed 5 October 2011

I used the room rate as a barometer for the type of place this is, and let's just say that didn't work out so well. The first room we were sent to smelled of smoke, the second room we were sent to was in the 70s...not the room number...the year of the last update (minus the flat screen tv).

I was surprised this is part of the marriott family. And FYI to the maintenance crew, when you install the shower curtain rod that has the curved feature to keep it off you in the shower, don't install it 4 inches closer to the shower to cancel out the benefit...it is SUPPOSED to hang outside of the tub in the middle...it was a bed. period.

Room Tip: go to springhill suites.
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  • Stayed October 2011, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask gottdownunder about Fairfield Inn Cheyenne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delinda Johnson, General Manager at Fairfield Inn Cheyenne, responded to this review
7 May 2012
Thank you for your feedback. I apologize you had a negative experience at our hotel. We value and utilize all our guest feedback to make improvments and create a better stay for our guests. I want to assure you the hotel is aware of the issues and they are being addressed. We are in the early stages of our complete renovation. We hope with our efforts to improve, you will give the Cheyenne Fairfield Inn another try next time you stay in the area
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BANGOR, CO. DOWN
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17 helpful votes 17 helpful votes
“Great hotel, close to shops and restaurants”
4 of 5 stars Reviewed 20 September 2011

Although we thought the hotel was a little overpriced at $126.49 per night including taxes, our stay here was a pleasant one. The manager on reception was very friendly and helpful and nothing was any trouble. The room was clean and comfortable and the breakfast was good. A great variety of shops and restaurants are nearby and can even be reached in a few minutes on foot.

  • Stayed September 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Senior Contributor
43 reviews 43 reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
“Not at all as advertised.”
1 of 5 stars Reviewed 14 September 2011

I stayed here on a business trip as my options were limited on a short notice trip. I chose this hotel based on some positive reviews as well as the hotel website's listing of amenities. One of my primary issues is that I always filter my hotel selection by those with fitness facilities. This hotel came up in that search and lists fitness facilities onsite. However the fine print on the hotel website (which I missed in my initial search) indicates that the hotel is near a greenbelt, so it's easy access for running/walking, but that in no way constitutes a fitness center.

The hotel itself is quite a bit older, and is not the typical Fairfield layout, it definitely needs updating. While the room appeared clean, it just felt dirty because everything was so run down.

The staff was less then helpful, as if they were annoyed they actually had to work. Additionally, if you are a light sleeper this hotel will be an issue. It backs right up to the Air National Guard base and the planes were doing touch downs throughout the day, which isn't a problem, but they started early and must have had night exercises the week I stayed because it seemed to go on all hours of the night.

  • Stayed July 2011, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Service
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Delinda Johnson, General Manager at Fairfield Inn Cheyenne, responded to this review
7 May 2012
I want to than you for your feedback. I apologize you had a negative experience at our hotel. We value all of our guests feedback and use it to evaluate what can be done to improve our hotel as well as our staff. I want to assure you that all of these issues have been addressed. We have added a brand new fitness room and are in the beginning stages of our full renovation. We hope with our continued efforts to improve every stay for our guests, you will give the Cheyenne Fairfield Inn another try next time you stay in the area.
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Asheville, North Carolina
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great location, super staff, always a safe bet”
4 of 5 stars Reviewed 13 September 2011 via mobile

Clean hotel located conveniently to the airport and easy travelling distance to the AFB. I personally think that Fairfield Inns are always a safe bet for a consistently positive experience. Rooms are nice, my stay was quiet, and plenty of eateries close by. The two high points were the friendliness of the staff and the quality of the continental breakfast. I'd stay here every time I came to Cheyenne.

  • Stayed September 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Fairfield Inn Cheyenne

  • Fairfield Cheyenne
  • Cheyenne Fairfield Inn
  • Cheyenne Fairfield
Address: 1415 Stillwater Avenue, Cheyenne, WY 82001
Price range (per night):* INR7,270 - 9,450

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