This hotel is the best great location, great service from all the employees and managers. Karin East the Director of Sales was the best she took care of all our group members and we had a lot of difficult parents, who needed special things.

We had 20 hockey players with us that loved the property and pool, jacuzzi and work out room.

The bar and restaurant was great for kids and parents alike and we could not have asked for a better time with the entire team.

Thanks we will be back next year

We were placed in a room easily accessible to the doors and right near the ball park. We were there over July 4th weekend and the fireworks were right outside the back of the hotel. The location is easy to reach anywhere in Casper quickly. The river looked beautiful as the water was pretty high this year. The hotel staff had told me I would have no problem getting a crib. When we arrived, they didn't have one. When I called the staff to ask if they found one, every staff member I spoke to knew who I was & explained they would bring a pack n play as soon as possible. They resolved the issue very quickly and made our stay very good.

Arrived at check-in at 3:30 PM. Room was not ready. Free drink voucher for bar. Too early to drink. Front desk help promised to notify me when room was ready. Never happened. Bartenders were arrogant and sporadic with service. Food from the in-house grill was sitting in a pool of grease. Salad bar was okay but real basic.
Room was very dank. Bed was comfy but bedding smelled like stinky feet/vinegar. Note: no coffee in lobby at 6:00 am. The entire property seems like it has potential but they are too busy to keep up with it .and the place is just mis-managed. Help is always frowning. Price is decent. I've seen worse in Casper. You may or may not have a good experience here.

This location needs a renovation. Maybe there are new renovated rooms but our room looks and feels like 10 years without.
However, the breakfast and lunch buffet was disgusting. The waiters are slow and unperceptive.