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BEST WESTERN Ramkota Hotel – reviews, photos

3.0 of 5
800 North Poplar, Casper, WY 82601
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BEST WESTERN Ramkota Hotel
Ranked #13 of 20 hotels in Casper
3.5 of 5 stars 68 Reviews
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68 reviews from our community

    Trip type
Traveller rating
    12
    17
    11
    10
    18
Date Rating
Jackson, Wyoming
Top Contributor
96 reviews 96 reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
“A complete hotel”
4 of 5 stars Reviewed 30 January 2012

This hotel is very complete with a swimming facility and fitness center.....A great restaurant and great room service..... There is a business center; including guest computer and printing service.....There is also shipping and mail service.....We used the shuttle service to the airport; it was very prompt and on time to the airport...They all so picked us up on our return trip....If you need laundry done; there is a guest laundry...... Take the family; the kids can use the Castaway Bay Indoor Water Playland; it's just a great place to stay with all the amenities.....Bring you pet; they are welcome too.....

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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DLewis_10 about BEST WESTERN Ramkota Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasperRamkota, General Manager at BEST WESTERN Ramkota Hotel, responded to this review
3 February 2012
Dear Guest,

Thank you so much for staying with us and noticing all we try to do. I hope to meet you on your next trip through the area and plan to have many more improvements to show you in the future.

Sincerely,

Management
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Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
“Nice Hotel”
3 of 5 stars Reviewed 14 January 2012

Well its right off the highway. There are not too many restaurants walking distance from the Hotel that are any good. It does have a inside pool. Its set up for the kids. The front Desk employee was friendly. The inside seamed a little on the old side. The room was nice. The bed was confrontable(soft). The TV was old. You know the one with a big old box behind it. The picture was not good at all. Come on people get in the 21 century and get a flat screen.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask godfather101 about BEST WESTERN Ramkota Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasperRamkota, General Manager at BEST WESTERN Ramkota Hotel, responded to this review
17 January 2012
Dear Guest,

Thank you for posting your thoughts on your last stay in our hotel. We greatly appreciate your words and are continually working to improve our property. And yes all of our TV's are scheduled to be upgraded to larger flat panel TV's this year. I hope to be able to show you all of our improvements myself on your next stay with us.

Thank you,

Management
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Laughlin, Nevada
1 review
“Leann Miller”
5 of 5 stars Reviewed 1 January 2012

My husband and son, were traveling thru WY, just outside Casper, towing a car on a dolly, the van blew a tire, on the interstate, during the middle of a snow storm, ending up in the medium. Well, I knew I had a free night with Best Western, so called and talked with Leann. I did not remember my number or password, but she was able to take care of all the details for the room for them. She went way beyond her duties. You should be proud of your employees in a role like that.....Very much impressed.........AGAIN, LEANN, THANK YOU SO VERY MICH FOR ALL YOUR HELP. By the way, son and husband, were not hurt, just two different towings needed to be done........
Again Thanks,
Tonya Flint

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tonya F about BEST WESTERN Ramkota Hotel
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CasperRamkota, General Manager at BEST WESTERN Ramkota Hotel, responded to this review
3 January 2012
Dear Tonya,

Thank you so very much for your kind words. I will definitely pass them alon to LeAnn and share them with the rest of our staff. We are very happy that your son and husband are ok and we hope to see you on better circumtances during your next trip to Casper. Thank you again and Happy New Year!


Management
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Tampa, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Do NOT stay at the Ramkota”
1 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

My wife, our college aged children, my in-laws and I have traveled around the world and we have always been treated with respect. We had reservations at the Ramkota for 7 days until Lee Ann, the manager during the day, screamed at my father in-law because he asked her a simple question regarding the room rates. Her inexcusable behavior was witnessed by 10 other guests at the front desk. My father in-law is the nicest gentleman you could ever know and did not deserve this woman's volatile temper. We left after just one night and transferred to a lovely hotel where we were treated with dignity and respect. I wrote a letter to the President of Best Western to let them know of this incident.

  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask alxs164 about BEST WESTERN Ramkota Hotel
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CasperRamkota, General Manager at BEST WESTERN Ramkota Hotel, responded to this review
17 January 2012
Dear Guest,

I am very sorry to hear about your stay. I have worked with LeAnn for many years and in fact this is the first negative comment ever made in her direction. I can only assume that there was a miscommunication as neither her nor any of our desk staff can recall an incident but that maybe a joking tone was misperceived. In either case I again do apologize and can only hope you would visit us again on your next trip so that you may see the real Ramkota Hotel.

Thank you,

Management
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“Nice place”
5 of 5 stars Reviewed 13 December 2011

We were driving through Wyoming in a pickup truck towing a 20 foot trailer so we needed a place with easy access of and on the Interstate, adequate parking and a restaurant on the property. We booked on line using a cell phone prior to reading the reviews. After reading some of the reviews, all negative, I thought "Oh, no, this place is going to be terrible." But upon arriving we were very pleased.. There was adequate parking for our vehicle, the staff was friendly and our room was nice. We enjoyed the snacks in the lounge and rather than go to the restaurant we decided to eat dinner there. We ordered a Philly Cheese Steak sandwich to share.. It was okay but tasted like they used left over roast beef rather than fresh meat. But then again, it wasn't Philly where the sandwiches are the best, so didn't expect it to be the same quality.. We ate breakfast in the restaurant which is very nice. Our meal and the service was great.. It was off season, and there weren't very many guests so we got great service. Would I stay there again? Absolutely! My feeling is "If you want everything like a 5 star hotel, then you should pay the price and stay in a 5 star hotel, but if you want a nice clean room with reasonable rates, then stay at a hotel that provides that service.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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CasperRamkota, General Manager at BEST WESTERN Ramkota Hotel, responded to this review
19 December 2011
Dear Guest,

Thank you so much for choosing our hotel during your last visit to our area. We truly appreciate your kind words and your patronage. I hope to meet you on your next trip to Casper!

Thank you,

Management
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Additional Information about BEST WESTERN Ramkota Hotel

  • Casper Best Western
  • Best Western Casper
Address: 800 North Poplar, Casper, WY 82601
Price range (per night):* INR5,089 - 6,822

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