This was the most terrible experience I have ever had at a hotel! The owner was VERY rude, unprofessional, and unaccomidating. The beds were uncomfortable and pillows were AWFUL. Some of our group went out and bought new pillows! The toilets kept overflowing. And there is noone available by phone or at front desk after 11pm if you have problems (which youprobably will). This owner should take some Customer Service training, because she has no idea what it is!! I would highly recomend staying somewhere else if you expect to be treated like a customer.
- Alakai Hotel Wisconsin Dells
- Alakai Hotel
