we went in feb of 2004- my boyfriend wanted to plan a special trip to propose marriage to me- he had a broken foot with a cast on his leg and told this to the girl when he made the reservation- she told him we would have a ground level condo with no stairs- when we arrived, we had to walk down four flights of stairs outside(no elevators or indoor staircases anywhere) that were covered in ice and snow with our luggage- the condo was the dirtiest place I have ever seen- I have rented many condos on vacations in Door County , in Florida, and in Las Vegas and this was the worst place I have been to. The carpet was extremely dirty, there was cheerios left all over the kitchen floor, and there was at least 1 inch of mold /mildew in the shower stall floor, the sheets were stained as well as the pillowcases. When I went to talk to the manager (back up the four flights of ice covered stairs), he was not at all interested in my complaints- when I explained to him how dirty the condo was and that my boyfriend had spoken to the reservation clerk about his cast and how this was supposed to be a ground floor condo with no stairs, he stated "it is a ground floor condo and we have nothing else available" and then he turned his back and walked away from me. We stayed one night (since it was late and we could find nothing else that night) and then checked into the Ho-Chunk for the remainder of the trip. When we checked out, I again requested a refund from the manager for the poor conditions and service but was told quite rudely that he would give no refund and that perhaps we should not have traveled with my boyfriend's foot in a cast. Unless you like staying in a dirty, disgusting place with very poor service, don't EVER stay here!!!
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