Unfortunately, we arrived for our one night stay 1/2 hr after their office closed (noon on Sunday). perhaps it is my fault but I do not recall seeing the office hours and that they were only open to noon... we did not receive any email giving us the after hours pass code to get our key out of the safe... luckily a maintenance man/caretaker was able to open the safe and get out key... one of the reasons we booked this place was due to the fireplace... again because we arrived too late we were unable to get a log for the fireplace so that amenity was not available... we located our condo/room... the room was mostly clean.. .except for the lampshades which had balls of dust on them... but unfortunately the room was a ripe old temp of 51degrees.. that's right 51 degrees... (according to the checkout pamphlet it is to be left at 60 degrees... again that might be difficult as the heat control has no temperatures listed just some dots). It took 5 hours for the place to warm to 68 degrees. I said to my husband that I would get a blanket and we could snuggle/cover up... unfortunately there was not a blanket to be found... not in the closet and not on the bed (the bed had a sheet and a comforter that was it). The only saving grace was the jacuzzi... but if you use this ... prepare to be without hot water for the next 4 hours. The room also did not have a dishwasher... and the kitchen sink was a solo one making doing dishes a little difficult... I would not stay again
- Caribbean Hotel Wisconsin Dells
- Caribbean Resort Wisconsin Dells
