“Nice, but overpriced. I Would not classify as resort.”
Room - Very clean, clean bathroom. Two queen beds with a wall between them. Outdoor balcony to hang towels and swimwear. Beds were comfortable. Room had a microwave and a larger room refrigerator. Room was always cleaned very well by the cleaning staff.
Grounds- Grounds were nice with 2 playgrounds, picnic tables and charcoal grills available. There was sand on the property that lead to Lake Delton, but I would not classify it as a sandy beach, such as found in Florida and elsewhere, but then again this is a lake and not ocean front.
Pools- Large pool outside, plenty of chairs, outside hot tube and smaller kiddie pool.
All clean. Indoor pool was nice, but since the weather was nice, we mostly stayed outside. There was also a hot tube inside. Again all very clean with plenty of chairs by the pool.
Staff- There is definitively a language barrier, which I could see as being perceived as rude. It appeared the owners lived on the property. I also noticed there were a large number of guests who did not speak English as a first language, maybe because they felt more comfortable speaking to the owners in their language. I don't know, just a guess. Cleaning people were quick and through. I even saw them using Softscrub to clean the hallway walls.
WiFi is available, but it is WEP encrypted and I had a had time connecting, but eventually got it working. There are no in room coffee makers and the lobby coffee maker is located in the office, which is locked until 8am. Big minus since my wife and I are early risers AND big coffee drinkers. We already had water park passes, so that wasn't an issue for us, however it was not offered at time of check in, so I am not sure how that would have affected the total bill.
Summary- There are a lot of nice things about this place, cleanliness, close proximity to the attractions, pool, location on the lake and the grounds. However, with many of the other hotels offering a lower room price with a water park pass, I would be hard pressed to recommend this hotel at the price we paid. To be fair, this was a last minute deal and we were desperate for a place to stay, so we were in no position to negotiate a deal.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC