First, the good news.
1. This was a cost-saving alternative to staying in downtown Milwaukee. We were visiting for a festival and found the location to be very convenient; the short drive from the lakefront was worth the difference in price. It was right off the highway and super-easy to find.
2. The staff were exceedingly professinal and helpful. Simple as that.
3. We're freaks about expecting pools/hot-tubs to be clean. This pool area was absotely impeccable -- well maintained and clean all around. We travelled as a couple but it is worth pointing out that it's a great facility for kids -- the pool has a water slide, and the hot-tub is very large in a figure-8 shape, so adult hot-tubbers can be separated from rambunctioius teenagers.
4. The entire hotel was spotless. I have stayed in numerous hotels over the past year and found this to be the cleanest of them all -- far surpassing much more expensive hotels.

Now, the not-so-good news. Neither of us slept a wink. The pillows were abominable. This is especially surprising since there were six of them in the room (a king bed). Each pillow was labelled with a ribbon and a little tag that identified "soft" or "firm." Nevertheless, between all of those pillows, neither of us was comfortable. ALL six of the pillows were lumpy foam pillows, not the luxurious down were accustomed to at many hotels. If you're coming here with your own car, bring your own pillow.

The bed should have been comfortable, as the mattress seemed fairly new. However, it was WAY too soft and we both had terribly sore backs after tossing and turning.

Just to put this in perspective, my better half can sleep through anything, most anywhere. He can comfortably sleep on a sofa. But this mattress was too uncomfortable for him. I feel we've made a fair judgment on this when I say that it was one of the worst mattresses we've ever slept on.

So, it's a mixed bag. I don't want to deter anyone because in most respects, it's a great hotel. When you make your decision, consider how easily you sleep ...