We stayed in this hotel for just one night one our way from MN to IL. We got in late and when we walked in, the room smelled horribly of smoke. Unfortunately, our kids had already gotten into bed (it was 10:30pm and they were tired!) so when we called to switch our room, they would not change it since we touched the beds. The room was extrememly clean looking and was very new, great set up and I think would have been at the top of our list to come back, except for the smoke smell. I am not sure why they opened it up as a partially smoking hotel and then change it a year later. We were told that they were in transition of changing smoking rooms to non smoking...my thoughts are not to advertise it as a non smoking room if you havent made the entire updates needed to take out the smell. The pillows and the blankets were thick with the smell and that is why I rated the sleep quality so low. Overall, we loved the hotel..just not the smell. If you stay and do not like the smell of smoke, I would call and request a room that has been smoke free since the opening.
Candlewood Suites Milwaukee Airport-Oak Creek reviews
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Candlewood Suites Milwaukee Airport-Oak Creek – reviews, photos
6440 S. 13th Street, Oak Creek, WI 53154
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Rochester, Minnesota
1 review
“Great hotel, but they need to finish their transition to Non smoking”
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Stayed July 2010, travelled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milpromke, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review
27 July 2010
Thank you for posting your feedback on your recent stay at our Candlewood Suites - Milwaukee Airport. I apologize that you experienced one of our former smoking rooms during our transition. We have since deep cleaned all of the former smoking rooms including cleaning all of the carpets, washing down the walls, cleaning the shears and changing the bed spreads in all of the rooms.
I will also be sure to share your kind remarks about our hotel with the staff and we hope to see you the next time you are back in the Milwaukee area.
Sincerely,
Clint Wills
General Manager
I will also be sure to share your kind remarks about our hotel with the staff and we hope to see you the next time you are back in the Milwaukee area.
Sincerely,
Clint Wills
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palatine, Illinois
Senior Reviewer
“best hotel in town”
Brand New, opened in Feb 09. Great free HOT Breakfast including waffles, Free dinner meal tues - thurs, free laundry, two computers in the business center. Stove, microwave and fridge with Freezer. Full stocked Kitchen. 2 blocks off on I-94.
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Stayed May 2009, travelled on business
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Jason Hager, Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review
31 January 2010
Thank you for taking the time to write about your stay at our NEW Candlewood Suites at the Milwaukee Airport. We have taken great pride in the work we have done to make you "feel like home" when you are staying with us. Our rooms are new, include full kitchens, and have everything needed for the long-term traveler. Thanks again for taking the time to write a review, and we look forward to having you stay with us again in the future!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Milwaukee Airport-Oak Creek
6440 S. 13th Street, Oak Creek, WI 53154
Price range (per night):*
INR4,458 - 7,969
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