Best hotel in the area for the money. Complimentary beer and pizza, pet friendly, with clean and spacious rooms. Pool was perfect temperature with hot tub built in. Staff was very accommodating from the free cookies upon check-in to the to free continental breakfast at check-out. Will not stay anywhere else in Milwaukee. Highly recommended this hotel.

I was pretty disappointed with the quality at this hotel. My first room had the AC stuff on and the controls wouldn't work (it was 10 degrees out) so I switched immediately to a new room. The second room was facing the pool.. extremely hot, humid, and noisy. At least the AC worked though. The rooms are also quite dark. You have to turn on a lot of lamps to get much light. Also, one of two treadmills in the gym was broken.

The staff was always extremely friendly and courteous, but I would not stay at this hotel again.

CHECK IN
Very quick and the desk person very polite. Beautiful entrance area with two computer desks, numerous lounge chairs, and a fireplace. At checkin we were told there were snacks and drinks (alchohol and soda) from 5:30 to 7:30 in the dining/bar area. Our party consisted of one adult and four teenagers. I was provided one card for a free alcoholic beverage and the teenagers had unlimited sodas.

ROOM
Entered our room and were overwhelmed with the odor of cigarette smoke; we do not smoke so we wanted a different room. This is a non-smoking hotel (per Wisconsin law). Desk person stated they used to have smoking rooms until the new law was passed. I requested a constant non-smoking room, she said no problem. Next room was five away from the first and no smoking odor.

We had a two-queen suite room which is larger than the usual room. Upon entering the room to the left was a sleeper sofa, coffee table, and desk with two lamps. To the right along the wall is a low chest of drawers with a TV. Walking further into the room on the right was a sink, microwave, coffee maker, cupboards, etc. and on the left the bathroom. Straight ahead was the main bedroom area with two queen beds, long (8 drawer) chest with TV, 2 lounge chairs, and two lamps.

All the furniture appeared clean, but the carpet had obvious spotting. Nothing serious, just small spots here and there. Otherwise the room was quite clean. NOTE: This is an energy conserving hotel. When you enter the room a few lights work, etc. but nothing will fully operate until your room key is inserted in a slot just inside the door.

POOL
Very nice pool area. Lots of adults and children in this area. The hotel is located near the airport and there are several other hotels in the area without pools so we were issued neon green wristbands to be worn while in the pool area. There is a regular hotel size pool with a depth to six feet, a whirlpool attached to this, but separated by a water level wall, and a small one foot deep children's pool. Lots of tables and chairs in this area also.

EXCERCISE ROOM
Not very large, but well equipped. An eliptical machine, treadmill, bicycle, weights, and body balls. All machines appeared fairly new and were extremely clean.


BREAKFAST
Standard Choice Hotel breakfast, yet not on the par of other Comfort Suites we have stayed at. The breakfast was the standard of Quality Inn (Choice brand). There were waffles, assorted cereals, milk, juice, muffins, bagels, yogurt, and hard boiled eggs. No sausage, bacon, biscuits, etc. that we have enjoyed and expect at Comfort Suites.

NEGATIVES
The heat was set to a very warm temperature in our room and the thermostat (electronic) did not work - no lights, numbers, etc. Did not complain because it was 11:00pm when we discovered this. Bathroom shower curtain was stained and the water indicators were backward. Hot was cold and cold was hot!! Sleeper sofa had no sheets or blanket. The mattress itself was stained.

CHECKOUT
Not necessary - automatic.

We had a group of 17 staying here before an early flight. The hotel staff was great. The shuttle was full and we weren't able to get on, so they gave us the information for a very cheap shuttle. In the long run it wasn't needed. The hotel's shuttle driver was able to get us all on. The woman at the front desk was very nice and gave us her personal information to make plans for our return flight. We were very happy with the stay. The rooms are great!