I stayed here because of the hotel's proximity to the Central Wisconsin Airport for an early morning departure. However, the adventageous location is not worth the lack of service. I was given a smoking room when I specifically requested a no-smoking room. I had to physically show the staff attendant that it was a smoking room. She did not apologize for the mistake. The new room was fine, but had no TV remote. After promising me that she would bring one to my room, I had to go fetch a remote. When I checked out in the morning, the staff attendant was rude and argumentative; beware -- they try to sneak in a charge for using the hotel safe! Don't stay here! The extra 10 minutes it takes to drive from Wausau would be worth it!!!!!

This hotel was terrible. When we arrived at 5pm our room was not ready. The hostess told us that the truck driver who slept during the day was just leaving so the room would be ready soon. When we could get in the room it was clean and fresh. However, that evening we did not have heat. We woke up a 3am to the couple fighting next door we realized there was not heat and we were freezing. Then found out 3 of the lights were not working. Also, there were kids running up and down the halls until 2am. Drive further into Wausau and find a good hotel.