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Holiday Inn Express Hotel & Suites Milwaukee Airport – reviews, photos

2.5 of 5
1400 W Zellman Court, Milwaukee, WI 53221
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Holiday Inn Express Hotel & Suites Milwaukee Airport
Holiday Inn Express Hotel & Suites Milwaukee Airport
Holiday Inn Express Hotel & Suites Milwaukee Airport
Holiday Inn Express Hotel & Suites Milwaukee Airport
Holiday Inn Express Hotel & Suites Milwaukee Airport
Holiday Inn Express Hotel & Suites Milwaukee Airport
Ranked #33 of 52 hotels in Milwaukee
3.5 of 5 stars 93 Reviews
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93 reviews from our community

What travellers say about this hotel
  • Very clean(5)
  • Water park(5)
  • Pool area(4)
  • Friendly and helpful(3)
  • Next morning(3)
  • Front desk staff(3)
Traveller rating
    30
    28
    17
    14
    4
Only show reviews for Family (47) | Couples (9) | Business (26)
Date Rating
Milwaukee, WI
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
“Perect place for a birthday party”
5 of 5 stars Reviewed 11 December 2011

I booked a birthday party package at the hotel's waterpark and couldn't have been happier with my choice. I was a little scared of the overall experience after reading some of the reviews on trip advisor, but then I remembered that every placed I ended up loving always had some negative comments on tripadvisor (you can't make everyone's happy - lol)

I was greeted by a very freindly front desk clerk who gave me the wrist bands for the guests, explained to me politely how the waterpark works and told me I could use a bell cart to bring all the food and decorations for the party.

When I walked inside, I was very happy to see that the coordinator made sure there was a birrthday party table set in the theme of Tinkerbell as discussed earlier. The table was set in the corner ( a perfect spot for going in and out of the water) It was also a perfect spot to watch the kids playing in the water. We were allowed to bring our own food, which was a huge plus! As a part of the package, we received a half sheet of the cake, a gallon of fruit punch and plates, cups and napkins (Tinkerbell theme)

The temperature of the air was a little cool to my liking, but it wasn't bad at all... Basically, I'm used to hotter, more humid temperature when going to other waterparks, but again - I wasn't freezing so it was ok.

Another thing I noticed was the fact that the door to women's room often got jammed and you had to ask the life guard on duty to open it again.

Speaking of lifeguards - there were two lifeguards at all times, and they made sure our guests (ages 2-7) enjoyed the water slides and pool safely!!!

Overall exprience was great. From the even coordinator, through the front desk staff and the lifeguards - everybody was super freindly and helpful!

I will defintely come back to this hotel for another birthday party next winter! And because I had such a great experience, I cannot wait to even book a room to extend my stay at that great family place!

I am attaching few pictures from the party showing how the table was set (sorry a little messy as I was able to take a picture mid throught the party), slides, pool and jacuzzi area!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Goshia about Holiday Inn Express Hotel & Suites Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milpromke, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review
19 December 2011
Dear Goshia,

I would like to Thank You for taking the time to write about your experience at the Holiday Inn Express. Every review is such a invaluable tool to let us know what we are doing right and some areas we need to work on. I will make sure that our Team has a chance to review your comments and we will take care of that bathroom door as well. We look forward to having you visit us again and appreciate your loyalty!

Sincerely,
Ryan Bazan, General Manager
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Milwaukee, Wisconsin
1 review
“Beyond Expectations”
5 of 5 stars Reviewed 8 November 2011

Our family decided to have a mini vacation not far from home, with small children we decided on the Holiday Inn Express for their waterpark. During our mini- vacation they had some kind of Trick or Treat event taking place for special needs children. When I checked with the desk staff as to what was going on, Bryan, the manager stopped to explain that they were having their 1st annual event for special needs children to come trick or treat at the hotel. Although my children are not special needs he extended an invite for my children to participate. I can’t begin to tell you how much fun the kids had and although we did not come prepared with costumes we managed with the help of the wonderful staff to come up with some make shaft costumes. This was such an amazing thing the hotel did, we are still telling our family and friends how much we enjoyed it as well as the kids. Bryan and his staff went out of their way to help us and we plan on coming back next year!

Room Tip: If you are bringing children, I recommend the family suite, which includes bunkbeds ... very Conveni...
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  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Adam T about Holiday Inn Express Hotel & Suites Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milpromke, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review
19 December 2011
Dear Adam T,

I would llike to thank you for taking the time to write such a positive review in regards to your stay. The Halloween Event was a great success and I was glad your family was able to be a part of it. I will share your review with my staff so they know the LITTLE things they do make a BIG difference, We look forward to a "2nd Annual Great Pumpkin Express" party and again would like to extend an invite to you and your family.

Sincerely Ryan Bazan, General Manager
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Hampton, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Poor night's sleep”
3 of 5 stars Reviewed 7 November 2011

While I am a big fan of HI Express, this one near the Milwaukee airport was disappointing. The walls and floors are paper thin - you can hear everything going on beside and around you. The bunch in the room next to me were up all night and, therefore, so was I! If you have to stay near the Milwaukee airport, try someplace else if you want to sleep.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Joel C about Holiday Inn Express Hotel & Suites Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milpromke, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review
19 December 2011
Dear Joel C,

I would first like to thank you for taking the time to post a review in regards to your stay. As we know other potential guests use this site when deciding where to stay. I apologize that your review did not reflect the satisfaction that we would like all our guest to feel upon departure. Your comments have been shared with our Team, and measures, in regards to noise have been reviewed. If you would like to contact myself directly we can discuss your stay and any of your concerns further. Sincerely Ryan Bazan, General Manager
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Milwaukee, Wisconsin
1 review
“Choose another option”
2 of 5 stars Reviewed 3 November 2011

This hotel was fine, but that's about it. There are plenty of options in the area and I would avoid this location. The room was clean enough but freezing cold no matter what we did. The waterpark also didn't look up to par and was closed (thank goodness-I could smell the chlorine from the hall.) Front desk staff needs more training. Heard other guests complaining as well. Pass up this location, esp. since it's on a street that didn't have much to offer besides industrial looking buildings. There are plenty of great Holiday Inn Expresses out there, and hotels in the Milwaukee area, but this one is not your best bet.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask qtntraveler about Holiday Inn Express Hotel & Suites Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milpromke, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review
4 November 2011
Dear Valued Guest,

I would like to thank you for choosing our Hotel and taking the time to write a review on your stay with us. I do apologize that you had a less then desirable experience. I currently agree that we are around a developing area at the moment but we strive to have activities and services available inside the hotel so you do not have to leave once you are here. A major benefit is that we are close to the interstate and provide easy on/off access. In regards to our customer service I was disappointed to hear that it wasn’t top notch here. I am relatively new to the property but have been driving "Customer Service" as a top priority. If you would be willing to discuss your stay further I would greatly appreciate it if you could take a moment to call me I would like to discuss that portion of your stay further. Sincerely, Ryan Bazan General Manger.
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Contributor
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Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great family hotel...bring your swimsuit!”
5 of 5 stars Reviewed 9 October 2011

This hotel was so nice...really well decorated and clean, beds were comfortable. The staff was helpful and nice. Breakfast was well stocked and yummy and best of all, the indoor pool was incredible. It has a slide, an in-pool playground area, a basketball area, and a very large hot tub as well. The pool area has lots of tables and a very nice atmosphere. We will definitely stay here again if passing thru Milwaukee. Also if you want a great meal, El Fuego Mexican restaurant nearby is awesome!

Room Tip: Some rooms border the pool area rather than having a window to the outside. Pool noise was not a pr...
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  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask karenmomx2 about Holiday Inn Express Hotel & Suites Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milpromke, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review
17 October 2011
Dear, karenmomx2

I would like to thank you for the kind review. I sincerely appreciate you taking the time out of your busy schedule to offer us feedback. This review will not only be shared with my staff but may help other guests in their decision as to where to stay when in the Milwaukee Airport area. We look forward to serving you again in the future. And although we are not affiliated with El Fuego, if any guests are looking for a great Mexican style dining experience my staff with be able to recommend them with assurance they will have a great experience.
Sincerely, Ryan Bazan General Manager Holiday Inn Express Milwaukee Airport
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Additional Information about Holiday Inn Express Hotel & Suites Milwaukee Airport

  • Holiday Inn Express Milwaukee
  • Holiday Inn Milwaukee
  • Milwaukee Holiday Inn
Address: 1400 W Zellman Court, Milwaukee, WI 53221
Price range (per night):* INR5,963 - 7,858

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