My experience here has been FAR LESS THAN DESIRABLE!! Each time that I've stayed, I've experienced some sort of "issue". However, the most recent "issue" has really taken the cake!

After checking into my room, I discovered a USED bar of soap in the shower; clearly from the PREVIOUS GUEST. IF housekeeping had, in fact, THOROUGHLY cleaned the shower after the previous guest checked out, how would they miss the used bar of soap?!!??!
At any rate, I called the front desk and reported that the used bar of soap was left in the shower. I returned to my room 18 hours later, and to my surprise, the SAME USED bar of soap STILL remained!! I could have screamed!! This is ridiculous; totally unacceptable!! After working 18 hours, the last thing that I want to do is return to my room, and "patiently" wait for housekeeping to return my room and complete tasks that should have been performed PRIOR to me checking in anyway!!

As I previously stated, nearly EVERY stay has resulted in some sort of "issue" for either myself or one my co-workers....from missing items (Fiji water, soap, towels, remote control, etc) to NO hot water to low water pressure to a broken bed...and on and on and on.

AND on top of all of this, the facility has the nerve to charge additional money for parking ($20/day), internet access, telephone usage (YES, even for local calls), breakfast, evening hors d'oeuvres, refrigerators and microwaves?!?!?!? INSANE! The "Hilton Milwaukee City Center"......a "4-DIAMOND Hotel"....ummmm HARDLY! In my opinion, the facility should be GIVING AWAY ROOMS or trying to compensate in some way for all of the other insufficiencies!!!


An EXTREMELY Livid & Unhappy Guest

Stayed here for a conference that was going on in the city center. Location was perfect to pretty much everything, mall, Bradley center bars, and food. I had originally had booked a room with 2 double beds but when I checked in the asked if I wanted the king instead! No extra fee. Was there for 3 days and I had house keeping change the bedding and more clean towels. Was no problem but the house keeper actually left a personal note thanking for staying with them. Minor, but stuff like that is nice and goes a long way. In all I will be back. They also have a water park, which I didn't use but will in the future bring them here.

I recently stayed downtown Milwaukee for a conference. The Hilton hotel is connected by skyway to the Frontier center which came in handy as it was January. This hotel is an older hotel but is kept up beautifully. The staff was very helpful and the rooms are nicely done. The bedding is great, extremely comfortable and new. Free internet which is great for working. The desk was spacious and there was room for relaxing as well. Nice room. Bathroom was a little tight but clean.

I ate in two of the restaurants. The buffet is very average food, nothing special but it fills you up and isn't too pricey for a downtown hotel restaurant. The Chop house was very pricey and the food OK. Presentation was good, wait staff great but my steak was average.

I wouldn't recommend for a person on a budget because they were a little pricey but I would definately stay here for business and a special night out with the hubby.

I stay in this hotel whenever I'm in Milwaukee. I stayed in other Hilton properties around Milwaukee and I find that this one suits me best. They have covered parking which is nice but also expensive. I am travelling for business so I don't pay for anything but if you're paying on your own, parking fee is high. I like their breakfast choices and I like that there are two restaurants in the property. I also like the fitness center.