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Hotel Metro – reviews, photos

4.0 of 5
411 E Mason St, Milwaukee, WI 53202
Hotel amenities
Special offer
$169 per night
Hotel Metro
Ranked #17 of 52 hotels in Milwaukee
4.0 of 5 stars 102 Reviews
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102 reviews from our community

What travellers say about this hotel
  • Hot tub(5)
  • Art museum(3)
  • Room service(3)
Traveller rating
    48
    24
    13
    8
    9
Only show reviews for Family (10) | Couples (47) | Business (25)
Date Rating
Chicago, Illinois
Top Contributor
67 reviews 67 reviews
Reviews in 40 cities Reviews in 40 cities
70 helpful votes 70 helpful votes
“OK for downtown meetings”
3 of 5 stars Reviewed 5 February 2012

I've stayed at the Pfister several times, so decided to try the nearby Metro for a change. The rooms are very big. The big bathtub right in the middle of the room gets your attention but seems kinda silly for business travel. And I have trouble believing that that many people come to downtown Milwaukee for a romantic getaway.

Good points
Convenient downtown location
Heat lamp in sink area
Good selection of snacks
Good breakfast service in dining room

Not so good
HVAC fan would not shut off, so ran entire night which I found annoying
Poorly designed shower apparatus, angle of water flow was awkward
Alarm clock went off at maximum volume at 6 a.m.
Inconvenient locations for electrical outlets

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison Geschke, Manager at Hotel Metro, responded to this review
21 February 2012
Thank you for the review JC2! It sounds as if you stayed in a Spa Suite, our open concept room with a jacuzzi tub. Although we do have a lot of couples and newlyweds during the weekend, I think in the future, a Deluxe Suite would be the most suiting for you when traveling for business. I'd love if you gave us another chance to exceed your expectations! We are currently in the process of updating our bathrooms and showers as well. We hope to see you soon!
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Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Boutique hotel in downtown Milwaukee”
4 of 5 stars Reviewed 30 January 2012

Member of the Preferred Hotel group. Great location within walking distance of Art Museum of Milwaukee, Discovery World, Water Street attractions. Hotel was clean. Art deco design was disjointed - subtle in the lobby, taken to the extreme in the hallways and rooms with teal and peach. Our room was large and laid out well. No fireplace in our room. Bathroom was large with a very small corner shower. Heating unit in our room banged a night. Staff was friendly and helpful. Food was fine. Would stay here again if in Milwaukee.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison Geschke, Manager at Hotel Metro, responded to this review
31 January 2012
Thank you for your recent review bmaDC! Our unique interior is a product of the late Madame Kuony, who was very passionate about both French design and French cuisine. Most everything through out the hotel is custom made and one of a kind. We look forward to seeing you soon!
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Rome, Italy
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“A great boutique hotel will stay here again”
4 of 5 stars Reviewed 29 January 2012

Close to all river, lake front and water street attractions, near great paces to eat. Large rooms, unique stlye, large bath room only draw back was small corner prefab shower stall which was out of place for otherwise well designed space. Hepful staff. At night hotel bar is hopping, restaurant is charimg but food average so I would go to other place if hungry. Good value for 150 dollar weekend rate.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison Geschke, Manager at Hotel Metro, responded to this review
31 January 2012
Thank you for the review YIKES! We are glad that you enjoyed your stay. Our wonderful new culinary leader is currently in the process of revamping our entire menu, so we encourage you to try METRO on your next visit, as I am confident you will be pleased with the changes! Additionally, we are also in the process of renovating our bathrooms (showers included). We look forward to seeing you again. Happy Travels!
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Kansas City, Missouri
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Great Location, outstanding rooms!”
5 of 5 stars Reviewed 24 January 2012

Rates were extremely reasonable and my room was spacious, well-appointed and I loved the soaking tub and the in-room fireplaces. PLUS, the staff was extremely helpful. What a treat! This was my first stay at Hotel Metro. It will not be my last!

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Allison Geschke, Manager at Hotel Metro, responded to this review
25 January 2012
Thank you so much for the review! We look forward to you staying with us again.
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Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Nor really what I was expecting...”
3 of 5 stars Reviewed 9 January 2012

I had hopes of some Art Deco design with this hotel. Unfortunately, it needs a little work on the inside. The service and staff was great. The room was large. The pink and sea foam green were a little too much and really is in need of some updates.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison Geschke, Manager at Hotel Metro, responded to this review
18 January 2012
Thank you for the feedback Matthew! We love to hear that the service and staff were great from guests! I apologize you felt that way about your room. We are currently updating and renovating our guest suites, and I'd love to hear from you on what you specifically experienced in what you think needs updating in the room you stayed in. Please feel free to contact me at ageschke@hotelmetro.com, as we want all of our guests to be impressed with our rooms, we couldn't do it without feedback like yours.
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Additional Information about Hotel Metro

  • Metro Hotel Milwaukee
Address: 411 E Mason St, Milwaukee, WI 53202
Price range (per night):* INR8,582 - 14,490

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