We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites – reviews, photos

2.0 of 5
1721 Plaza Dr, Menomonie, WI 54751 (Formerly Comfort Inn)
Hotel amenities
Quality Inn & Suites
Ranked #5 of 6 hotels in Menomonie
3.0 of 5 stars 7 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

7 reviews from our community

    Trip type
Traveller rating
    2
    0
    1
    1
    3
Date Rating
Appleton, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Will never go back”
1 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

Stayed at the Quality Inn in Menomonie because we were going to a hockey game in Minneapolis and thought this would be a good place to stay for the night on the way back home to eastern Wisconsin. The first reaction from my son when we walked into the room was "Dad this room smells like a hockey locker room". He was right, the room smelled terrible. The carpeting in the room looked very old and very dirty. The runner for the window had a tremendous amount of black stuff that I wasnt sure was mold or just year's of dirt built up. We were on the first floor, closed the curtain and turned on the heater, the heater blew open the curtain. Had to use the lamp to hold the curtains closed.

The hotel has a complimentary breakfast. It was three small crockpots filled with eggs, bacon, and something else that I was not sure of. We did not eat any of the food, both my son and I did not find it appetizing.

The only nice thing to say about this stay was the person at the front desk was very nice. Had the same person when we checked in late afternoon as we did when we checked out early the next morning.

If we would have had time to find a different place we would have done so. This hotel is old, outdated, and dirty.

  • Stayed February 2012, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Greg B about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, Iowa
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Weekend trip”
3 of 5 stars Reviewed 18 December 2011
2
people found this review helpful

Read reviews before I booked, seemed good. Staff was extremely friendly and helpful, breakfast was good, great variety. Comfy beds. WiFi kept disconnecting so it was hard to use my laptop. Room wasn't very clean. Dusty. Crumbs and lint on carpet, looked like it hadn't been vacuumed. Fridge and microwave in room, a plus. However, food smeared on cart they were held on. Bathroom door handle was sticky. Tile and floorboard coming apart in bathroom. Looked like makeup on sheets. Tub was filthy, i was able to clean it with a hot, wet, washcloth. Imagine was cleanser would do. Had to put blanket around bottom of door frame at night or hallway light showed thru. A man got stuck in elevator, had to call fire department. Another man was taken away by ambulance for being too drunk. Prostitutes on property. We were on 3rd floor, part of it smelled like someone was smoking. Our hallway smelled like bad air freshner. I was going to complain to front desk staff but they were dealing with someone that was charged for two rooms for two nights, when they only had one room, for two nights, the man in the elevator and the drunk. However, I did question the amount I was charge for the room, $5 more per night than quoted over the phone. Considering the lack of cleanliness and the chaos in this hotel, I might have over looked it. STILL, waiting for the manager to call me about over-charge. Will not stay there again.

Room Tip: Walls are very thin, so it won't matter where your room is, you can hear everyone around your ro...
See more room tips
  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask mammahen5 about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInnMenomonie, Owner at Quality Inn & Suites, responded to this review
22 December 2011
I would like to thank you for your feedback on the experiences of your stay. We have recently remodeled our entire hotel to meet higher guest satisfaction standards and some of your concerns come as a surprise to me. I appreciate you letting us know of your experience. I will take all necessary corrective action. We were completely full on the weekend of your stay at our hotel, although our staff is fully trained, experienced and friendly, there can always be things that are out of our control, but we try our best to correct it as soon as we can and in a professional manner. Guest satisfaction and integrity are key factors of operation at our hotel and we strive very hard to achieve them everyday. Again I thank you both for your business and feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naples, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Awesome rate for great property”
5 of 5 stars Reviewed 8 October 2011

This is a great hotel for the cost and CLEAN!! This is my major consideration when needing a room. This room is clean, spacious and did I say CLEAN!??!!!

Room Tip: Ask about competing rates at the desk. ;-)
See more room tips
  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask NancynGuy about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInnMenomonie, Manager at Quality Inn & Suites, responded to this review
1 December 2011
Thank you for your feedback. We work very hard everyday to ensure our guests are satisfied and have a pleasant experience. We have also currently renovated our hotel, we look forward to your stay with us in the future. I am sure you will enjoy the pleasant changes we have made.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vacaville
1 review
1 helpful vote 1 helpful vote
“Very good stay.”
5 of 5 stars Reviewed 13 December 2010
1
person found this review helpful

The rooms are clean, comfortable,quiet, and very attractive. The beds are great. The staff was very attentive and friendly. Had a great stay, and would recommend it to anyone.

  • Stayed December 2010, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask VacavilleCathy about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Severn, MD
Top Contributor
64 reviews 64 reviews
Reviews in 28 cities Reviews in 28 cities
51 helpful votes 51 helpful votes
“It is hot, dang hot, africa hot”
1 of 5 stars Reviewed 13 August 2010
2
people found this review helpful

Let me start by saying that I stay in over 25 hotel rooms a year, typically Quality/Comfort Inns. So I have some understanding of what to expect.

When entering this hotel's hallways, they were well over 90 degrees. When I got to my room, it was 108 degrees (yep, I measured it). When I turned on the AC, it wasn't putting out any cool air whatsoever. I asked for a new room. Guess what, new room had same heat, AC was also not putting out cool air.

In fact, I think these AC units are just fan units. I should mention it was only about 75 or 80 degrees outside. I should also mention that whatever "fan speed" setting you put on the AC, it ran at low.

To say the least, the room never cooled down less than 90.

This place is a rip-off, avoid completely.

Complaints to manager were blown off.

I will be complaining to corporate tommorow.

  • Stayed August 2010, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Skylighter about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Menomonie hotels

Motel 6 Menomonie
4 of 5 stars
Show Prices ABS:HotelCheckRates-d244018?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Country Comfort Bed & Breakfast
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1007769?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
AmericInn Motel & Suites Eau Claire
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d230274?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Oaklawn Inn
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1544418?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton

Travellers who viewed Quality Inn & Suites also viewed

Super 8 Menomonie
4.5 of 5 stars 21 Reviews
Menomonie, WI
Show Prices ABS:HotelCheckRates-d250276?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Country Inn & Suites By Carlson, Menomonie
Show Prices ABS:HotelCheckRates-d247369?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
AmericInn Lodge & Suites Menomonie
4 of 5 stars 30 Reviews
Menomonie, WI
Show Prices ABS:HotelCheckRates-d242203?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 6 hotels in Menomonie, ranked by popularity »

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Quality Inn & Suites

  • Comfort Inn Menomonie
  • Menomonie Comfort Inn
Address: 1721 Plaza Dr, Menomonie, WI 54751 (Formerly Comfort Inn)
Price range (per night):* INR4,681 - 5,629

Owners: What's your side of the story?

If you own or manage Quality Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Quality Inn & Suites
Show the lowest price for this hotel (from our partners)
Show Prices