Had a gift certificate for 1 free night. Upon check in I am asked to sign a slip that says the room rate will be 79.00. I said no that it should be free. Well she didn't have the authorization to do this!?
She then proceded to pull every manuel she could find to see what the proper procedure was. In the meantime 30 minuteshave passed and we still aren't in the room. She then writes on a slip of paper that I don't agree to room rate and finnally gives us the keys. There are nicer hotels in the area you can stay at that will treat you better and staff is more understanding of there job.
- Comfort Inn Manitowoc
