While the rooms were clean and the staff was friendly, either they were inexperienced in running a hotel, or they were extremely thrifty. Towels were thin and scarce; we had to go to the desk many times to get towels because they hadn't provided enough towels for the number of guests in the room. We had one small 1.5 inch square of soap that was literally paper thin by the end of our stay and never replaced. Rooms that were supposedly smoke free had clearly been smoked in, as was evidenced by the fairly over-powering odor of cigarette smoke. While the rooms had individual air conditioning controls, the lobby was "cooled" by only a ceiling fan. As many friends and relatives had gathered for a wedding, it was important to us to have a place to gather in a comfortable setting. We had to repeatedly have our room keys reprogramed because they did not work to unlock our doors, a problem we have not experienced to this degree in any other place we have stayed. In short, if you only need a place to sleep, these accommodations may be what you're looking for, but you might want to think about packing your own towels, soap, shampoo, and an air cleaner if you don't like the smell of smoke.

Umm to start off our fridge smelled like marijuana. The parking lot wasn't plowed. Room smelled like smoke and our heater doesn't even work. We found a used tampon behind a table and you can tell the floor wasn't vaccumed for a while. The manager is a jerk and is never at the desk. The pool is quite small, no hottub. I would not advise anyone to stay here as its a piece. The coffee pot had hair on it, the water in the shower was tannish, yeah it should be shutdown.

In the Executive Suite second floor and had a mouse run across bed and grandson. Chased mouse into bathroom, and called management. They came with a slipper to kill mouse in bathroom. Left with mouse, but when grandson went in to use bathroom the blood and guts were still on floor and wall! Took all night to calm him down. They said someone left the entry door to motel open with a stone. Checked under the bed and found lots more mouse poo. Only gave us twenty off our bill. What a joke. If it hadn't have happened at two in the morning we would have left right that moment!

.Room smelled like smoke. The bathroom was nasty. The tub was full of dirt.I believe that the room hasn't been clean since the hotel was built!!!!!!!!!!!.And how did it get a 4 star rating.I will never stay at an american value inn ever.