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Harbor Shores on Lake Geneva – reviews, photos

2.5 of 5
300 Wrigley Dr, Lake Geneva, WI 53147-2049
Hotel amenities
Harbor Shores on Lake Geneva
Harbor Shores on Lake Geneva
Harbor Shores on Lake Geneva
Harbor Shores on Lake Geneva
Harbor Shores on Lake Geneva
Harbor Shores on Lake Geneva
Ranked #8 of 15 hotels in Lake Geneva
4.0 of 5 stars 66 Reviews
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66 reviews from our community

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Traveller rating
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Date Rating
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
“Great Location for a Great View of the Lake”
4 of 5 stars Reviewed 21 November 2011
5
people found this review helpful

I like this hotel. The rooms are a nice size and have a cozy feel to it, the beds are comfortable and it's in a great location. The walls are thick, so you're not hearing your neighbors tv. The rooms also contain a microwave, small refrigerator along with kitchen stuff. (i.e. glasses, plates, silverware) I agree some modernization would be nice. However, this was not and is not a show stopper. Additionally, the room rates overall are pretty reasonable for the area. They offer a basic continental breakfast; my one complaint is that they serve no breakfast meat. (ex. bacon, sausage, smokies, etc...need the proper balance of fat thrown in with a morning meal) And, if you're willing to pay a few more bucks to get a room with a balcony view, it's an amazing experience. I've stayed there twice already and when my familiy and I have an opportunity to go back to Lake Geneva, we plan to stay there again.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask europecf about Harbor Shores on Lake Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura Zientek, Sales Associate at Harbor Shores on Lake Geneva, responded to this review
9 February 2012
Thank you for you taking the time to review our property. We are thrilled that you have enjoyed staying with us and that you will be back! We are constantly striving to improve and modernize our rooms and meeting spaces and appreciate your feedback! We look forward to seeing you and your family again soon!
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chicago, il
Senior Contributor
33 reviews 33 reviews
Reviews in 20 cities Reviews in 20 cities
334 helpful votes 334 helpful votes
“Excellent Location”
4 of 5 stars Reviewed 24 October 2011
3
people found this review helpful

We checked in for a Saturday night to Sunday on Oct 22-23, 2011. As some folks have said, the property is a little dated. However, the location is literally right across the street from Lake Geneva. We took a boat ride on Saturday from the convenient "Harbor" which is right across the street. The boat ticket had a coupon on the back for $3 off pizza at Gino's East, which was conveniently located in our hotel.

Our room had a fridge, so we stored our leftover pizza. We rented a DVD for a mere $1.99 and watched a great movie in our room before hitting the hay. All in all, it was a nice weekend for enjoying the lovely fall colors around the area.

The Baker House hotel next store looked intriguing, with some kind of cocktail hour going on there on Saturday eventing. Next time, we might drop in over there and partake of the festivities. Additionally, we may try booking this hotel during the summer to take full advantage of the location.

We're big swimmers and found it exciting that there was a beach across the street! It would be great to rent a boat (right across the street) in the warm weather and cruise the lake, swimming wherever we want. The hotel has both an indoor and outdoor pool. Obviously, the outdoor one was closed at this time of year. But, this hotel had everything we'd be looking for in the warm summer months.

I will definitely be requesting a balcony room in the summer. In fact, even this Saturday, it would have been nice to have a cocktail on our balcony and watch the sun set. However, we were told that the only rooms available were the parking lot view. When we had dinner at Gino's East, they gave us a window seat. So, we watched the sun set as we had cocktails and pizza, which was fine.

One ironic item was that the bedroom furniture was the exact same furniture as what we have at home! It's the light wood style from the TV show "Everyone Loves Raymond." So, we LITERALLY felt right at home! Ha! I'll post some pictures later in the week. But, if you're going up there for fall colors, you better hurry. We were right on the cusp. Strong winds had blown off a lot of the leaves, but it was still very pretty.

Overall, a good weekend.

Room Tip: Ask for a Lake view
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by profpat for Lake Geneva
Ask profpat about Harbor Shores on Lake Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura Zientek, Sales Associate at Harbor Shores on Lake Geneva, responded to this review
9 February 2012
Dear Profpat,

Thank you for your generous review of our property! We agree that any time of the year is perfect to take in all Lake Geneva has to offer and Harbor Shores provides easy access to so many activities! Our knowledgeable staff is happy to assist our guests in suggesting fun things to do in the area. We are always making improvements to our rooms and welcome any feedback as it is our priority to ensure we are making our guests as comfortable as possible during their stay with us! When you return in the summer months, I would absolutely recommend you visit our neighbors at the Baker House for sunset cocktails for a beautiful experience you won't soon forget!

See you soon!

Laura Zientek
Sales Associate, Harbor Shores on Lake Geneva
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fl
1 review
2 helpful votes 2 helpful votes
“GREAT PLACE”
5 of 5 stars Reviewed 6 October 2011
2
people found this review helpful

Great Price, Good place to stay in Lake Geneva, You must eat at Baker house next door, fun and more fun. Older hotel but comfy soft beds. Quiet hotel not like timbersridge or fake like lake geneva inn. Get a beautiful lake view room, sooo enjoyable.You can walk everywhere in town.

Room Tip: lake view, we got 2 beds one was a king the other a queen, awesome.
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask harry p about Harbor Shores on Lake Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura Zientek, Sales Associate at Harbor Shores on Lake Geneva, responded to this review
9 February 2012
Dear harry p,

Thank you for taking the time to review our property. We are pleased that you enjoyed your stay with us! We are continuously working hard at making improvements to our guest rooms and welcome any and all feedback to make your stay as comfortable as possible! We look forward to seeing you again soon!

Sincerely,

Laura Zientek
Sales Associate, Harbor Shores on Lake Geneva
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Chicago
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Great location but needs attention to details.”
3 of 5 stars Reviewed 26 September 2011

This motel used to be Best Western Harbor Shores but is now just Harbor Shores. It has a great location across the street from Lake Geneva; walking distance to Starbucks and the downtown shopping area. Our room was clean and comfortable and had a studio kitchen with a small refrigerator, microwave and a cabinet with dishes. Complimentary breakfast in a breakfast room off of the lobby area included hard-boiled eggs, oatmeal, toast, bagels, juice, a waffle machine and coffee.The lobby is nicely decorated. We didn't use the pool or work-out room but have in the past and they are adequate. I was part of a group of about 25 ladies at a scrapbooking workshop on the lobby level. We were in a very large meeting room all day and evening which was clean, well-lit and spacious. The closest restroom was the restroom by the entrance to Gino's East Restaurant which is part of the hotel. My complaint is about the restroom: on Saturday, it looked a little dirty and smelled bad but all of used it as it was close. On Sunday morning, I came down at 6 a.m. to scrapbook; when I went to the restroom about 8:30 a.m., it was extra-smelly, dirty and there was not a scrap of toilet paper. Also, someone had put paper towels in one of the toilets. I reported this to the front desk and was told that the staff from Gino's East cleaned that bathroom and they weren't in yet. About an hour later, I checked the restroom and there was toilet paper but it was still dirty. To me, this is not acceptable, especially when the restaurant is part of the hotel and it's the main restroom for people using the large meeting room. Otherwise, we had a nice stay there.

Room Tip: Unless you really love pizza, you might want to ask not to be put in a room just above the pizzeria...
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  • Stayed September 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask VagabondBetty about Harbor Shores on Lake Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura Zientek, Sales Associate at Harbor Shores on Lake Geneva, responded to this review
9 February 2012
Dear VagabondBetty,

Thank you for taking the time to review our property. We are pleased that you enjoyed your overall stay with us and were able to take advantage of our close proximity of the downtown area. We value the opinions of all of our guests and we will work with the management at Gino's East to improve on better monitoring the restrooms to ensure they are properly cleaned and stocked at all times. We appreciate your feedback and look forward to seeing you again soon!

Thank you,

Laura Zientek
Sales Associate, Harbor Shores on Lake Geneva
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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Avoid balcony rooms if you have small kids”
3 of 5 stars Reviewed 20 September 2011

This hotel is in a great location, especially if you want to check out the path around the lake or want a great view of the lake. If you're traveling with small children, though, I'd be sure to ask for a room without a balcony. I think the building was constructed in the 1960s before building codes required the railings to be a certain width so a small child's head can't fit through. Our son, not quite two, would have fallen through very easily if we weren't constantly with him. And of course he wanted to stand out there as much as possibly to see all the boats. The hotel should consider putting up plexiglass on the railings so as not to obstruct the view but make those rooms safer. The rooms themselves could use some updating, especially the bathrooms, but it wasn't terrible. The outdoor pool looked nice but we didn't have much time to use it.

Room Tip: Non-balcony rooms do not face the lake. All rooms on the lakeview side have balconies with outdated...
See more room tips
  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jennifer H about Harbor Shores on Lake Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura Zientek, Sales Associate at Harbor Shores on Lake Geneva, responded to this review
9 February 2012
Dear Jennifer H,

Thank you for taking the time to review our property. We are constantly working on updating and improving our property and guest rooms to ensure our guests are as comfortable as possible during their stay with us and we appreciate your feedback. We do have a handful of lakeview rooms that do not have balconies as well as first floor lakeview rooms and would be happy to accomodate that request for you during your next stay with us, just let our staff know when you call to make your reservation, any special requests you may have.

We look forward to seeing you again soon!

Laura Zientek
Sales Associate, Harbor Shores on Lake Geneva
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Harbor Shores on Lake Geneva

  • Best Western Hotel Lake Geneva
  • Best Western Lake Geneva
  • Lake Geneva Best Western
Address: 300 Wrigley Dr, Lake Geneva, WI 53147-2049
Price range (per night):* INR3,734 - 16,329

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